It's Ok To Change Your Mind!
For your convenience, we at Air & Water offer an extended return and exchange policy during the holiday season. Purchases made between November 1st and December 31st, 2015, have an extended return period through January 31st, 2016. As always we promise a money back guarantee on all products and a no hassle returns process. If you are not entirely satisfied with your purchase, simply return it. No questions asked! We offer free return shipping on all orders under 80 lbs - that's 99% of all our products.
To make your return process extra simple, no restocking fees apply. Now that's hassle free returns. So if your thinking about making a purchase or even returning one, just remember the following 3 factors:
- Up To 30 Days To Return Your Purchase
- Free Return Shipping On All Orders under 80 lbs
- No Restocking Fees
To complete your return, simply complete and submit the online RMA form. Once the RMA number has been received, we will inspect the contents of your return. Upon approval a refund will be issued or replacement shipped within 3-5 business days.
Our 3 Step Simple Return Process
Step 1: Complete and submit the online RMA form here.
Step 2: You will receive the RMA number via email within 2-4 business days from submitting your request.
Step 3: Package your purchase and return it to the address provided in the RMA email.
To obtain your RMA number, simply click Here and for Warranty Information click, Here. However if you have some other questions regarding our returns process, please click here for our Frequently Asked Questions. Remember our goal is make your experience with us simple and memorable!