Login to ChatMy Cart
X
Buy with confidence, learn more about us.

Extended-Holiday-Returns

It's Ok To Change Your Mind This Holiday Season!

At Air & Water we have extended our typical 30 day return policy for our holiday season through January 31st, 2015. Any purchases made from November 1st comes with an extended 30 day holiday return policy. So if you are not entirely satisfied with your purchase, have peace of mind and simply return it up until 01/31. No questions asked! We offer free return shipping on all orders under 80 lbs - that's 99% of all our products.

To make your return process extra simple, no restocking fees apply. Now that's hassle free returns. So if your thinking about making a purchase for yourself or for your loved ones this holiday season, we promise a simple return process. Just remember the following 3 factors:

  • Up Until 01/31/2015 To Return Your Purchase
  • Free Return Shipping On All Orders under 80 lbs
  • No Restocking Fees

To complete your return, simply complete and submit the online RMA form.Once the RMA number has been received, we will inspect the contents of your return. Upon approval a refund will be issued or replacement shipped within 3-5 business days.

Our 3 Step Simple Return Process

Step 1: Complete and submit the online RMA form here.

Step 2: You will receive the RMA number via email within 2-4 business days from submitting your request.

Step 3: Package your purchase and return it to the address provided in the RMA email.

To obtain your RMA number, simply click Here and for Warranty Information click, Here. However if you have some other questions regarding our returns process, please click here for our Frequently Asked Questions. Remember our goal is make your experience with us simple and memorable!