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NewAir AI-500SS Under Counter Ice Maker with Stainless Steel Finish

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4.4 Star Rating: Good
15 reviews
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List Price: $480.94
Price Break: -$110.99
Our Price: $369.95
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  • Commercial-style design
  • For both freestanding or built-in applications
  • Sleek stainless steel finish

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  • Description
  • Specifications
  • Benefits
  • Resources
  • Testimonials
  • Q & A

NewAir Al-500SS Under Counter Ice Maker with Stainless Steel Finish
The NewAir AI-500SS is perfect for all kinds of places such as a home, office, kitchen, bar, boat and even RVs.  It will provide you with great quality ice when you need it.  It will easily fit into any space and can be either freestanding or built into your cabinets.  It's versatile and will work in almost any situation. 

Ice Maker Benefits

  • Sleek stainless steel finish
  • Designed for both freestanding and built-in use
  • Beautiful style that will fit any room no matter the design or color scheme

High Quality Ice When You Need It
This under the counter ice maker is one of the best on the market.  The NewAir AI-50SS produces up to twelve pounds of restaurant quality ice per day.  The ice is crescent-shaped and comes with a large ice bucket and ice scoop.  The ice maker will even turn off automatically once the bin is completely full.  The popular ice maker performs like a commercial quality unit, and the only difference is the attractive price.

Sleek Compact Design
The NewAir AI-500SS is a beautiful, sleek compact design that will fit practically any where it is needed, such as home bars or kitchens, boats, RVs, patios and more.  The ice maker has a beautiful stainless steel exterior with a black cabinet that will look great no matter where it is needed.

Special Features Include

  • Fits neatly where you need it
  • Quickly produces up to 12 pounds of commercial quality crescent shaped ice
  • Automatically shuts off when the ice bin is full
  • Reversible door and front venting for versatile installation

Complementary to Any Decor
Designed to blend with cabinetry and provide a handsome finish to any decor, this unique ice maker evokes a sense of style that will look great in any room, no matter the color or design scheme. With this sleek unit, you can have ice whenever you need it, whether it be a weeknight family dinner or a large holiday party.  It has many of the same features of more expensive units, and will not disappoint.

Easy and Flexible Installation
Installation of the NewAir AI-500SS ice maker is simple and flexible depending on your individual need.  It connects to your water line with the hose that is conveniently included.  There are vents on the front of the ice maker that allows it to be built into your cabinets.  If that is something that you don't want to do, it also works great as a free standing unit.  Depending on your individual configuration needs, the reversible door can open in either direction.  This makes installation extremely easy and flexible.

Guaranteed Satisfaction.

  1. Up To 30 days to return your purchase
  2. Money back guaranteed
  3. Free return shipping
  4. No restocking fees

  • Model: AI-500SS
  • UPC: 854001004341
  • Product Type: Under Counter Ice Maker
  • Product Dimensions: L: 15.13" x W: 17.38" x H: 24.50"
  • Product Weight: 50.70 lbs.
  • Product Color: Stainless Steel & Black
  • Application: For freestanding or built-in applications such as home bars or under counters
  • Warranty: 1-year limited manufacturer's warranty
  • Voltage: 115 volts
  • Watts: 112 watts
  • Amps: 1.7 amps
  • Frequency: 60 Hz
  • Certifications: UL
  • Type: Built-In Ice Maker
  • Daily Ice Making Capacity: 12 pounds
  • Ice Shape: Crescent
  • Installation: Freestanding , Built-In , Recessed
  • Energy Star Rated: No
  • Refrigerant Type: R-134A
  • Operating Cycle: 30 minutes
  • Display Type: On/Off Switch
  • Full Ice Basket Indicator: Yes
  • Add Water Indicator: No
  • Number of Ice Sizes: 1
  • Timer: No
  • Self-Cleaning Function: No
  • Includes Ice Scoop: Yes
  • Safety Features: Automatic shut-off
  • Automatic Overflow Protection: Yes
  • Ice Storage: No
  • Removable Ice Bin: Yes
  • Reversible Door: Yes
  • FREE GROUND SHIPPING!
  • Easy to install, clean and maintain
  • Front vents allow for both freestanding or built-in use
  • Great for wet bars, kitchens, RVs, boats and more
  • Produces 12 pounds of restaurant-quality, crescent-shaped ice daily
  • Reversible door for versatile undercounter installation configurations
  • Unit automatically turns off when the ice bin is full
  • 1 Year Limited Manufacturers Warranty
Average rating:
4.4 Star Rating: Good
4.5 Star Rating: Good
Product Construction
4.6 Star Rating: Good
Product Performance
4.7 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
A great ice maker at a reasonable price.
The New Air AI-500SS ice maker arrived quickly and was well packaged to protect it. This model is designed to be either built into a cabinet or free stand. I have mine free standing on a solid platform. The ice maker weighs about 60 pounds. Installation went well and the unit began to harvest ice after being turned on for approximately 1/2 hour. The ice is crescent shaped and the crescents are linked together by small ice joints that will break apart very easily so it's a non-issue for me. A nice touch was the inclusion of a plastic water supply tube and ice scoop. You will have to supply a compression fitting for plastic tube at the point where the tube is connected to the house water supply line. This unit makes lots of ice and does so quickly. The removable ice bin holds and stores about 13 pounds of ice. The unit is extremely quiet and looks great. I have had mine in use for a week now and could not be happier with its looks and performance.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
GREAT ICE MAKER FOR THE MONEY INVESTED.
ILLINOIS
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This product is perfect for what we are using it for.
We figure this machine will pay for itself within two years. We wanted one plumbed into our water supply with a filter. This was one of the few that could be adopted for that. For our use, it is worth its weight in gold!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great ice maker for wet bar
We ordered this ice maker, then had a custom bar built around it, so I had very high hopes it would work great. We had a plumber install it since we had other plumbing to get done also. He told me to dump out 3 full bins of ice before using to clean out the lines. We were able to use the ice maker that evening since it makes ice fast. Make sure the door is always fully closed or it will frost over. I do plan on buying a better ice scoop since it comes with a small plastic one. It's perfect for our upstairs wet bar and can keep up with our needs. I would definitely recommend this ice maker. It also looks great and is quiet!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great Ice Maker
The speed of delivery was very fast and I installed it myself although the instructions said you need a licensed plumber. All you have to do is run a water line to it and plug it in and it's good to go. It made its first batch of ice after about an hour and it's been going strong ever since. It also runs pretty silent with just a slight hum that you'd expect from something like this.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Fits perfectly in my new wetbar in my new home at the beach!
What was equally important was delivery. We received when the company said we would and product was well packed.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Looks Nice Works Great
I installed the icemaker under the counter and it fit perfect leaving one Drawer above it. It is compact and smaller than standard under the counter ice maker but worked out Good for me. It is quiet and makes plenty of Ice. I did use copper Tubing to hook up water to it. About a month now and it keeps up Great with ice with the hottest month and Me working outside. I really Like it and The Price was Great. Thanks for fast delivery.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This ice maker works great.
Very good design and apperance. Makes plenty of ice quickly and easy to keep the container full.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
The ice maker is of great quality and also looks good.
The ice maker arrived at my home three days after I ordered it. It was easy to install, just a few pipe fittings and a short piece of pipe to get water to it and it was up and running. We use a lot of ice in our home, I am so glad that I no longer have to go to the little store three blocks away every other day for ice. The ice maker produces more ice than we need. I am super pleased with it.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Works great in my home bar
Water.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
I love the ice!
I can't have a drink without ice. This machine is wonderful. Cubes are made fast and our family is never without. Great construction, quiet motor and little space needed. Wish I had bought it months ago!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
We are very pleased with this product!
By bagging what ice the machine had made by mid week, we had sufficient amount ot serve aproximately 100 people.
4.0 Star Rating: Good
Product Construction
3.0 Star Rating: Average
Product Performance
4.0 Star Rating: Good
Easy To Use
3.0 Star Rating: Average
Some Concerns
For the price it is a good unit as long as the chlorine odor stops "Soon"
2.0 Star Rating: OK
Product Construction
4.0 Star Rating: Good
Product Performance
4.0 Star Rating: Good
Easy To Use
2.0 Star Rating: OK
Just not what we wanted
Just disappointed. We have greater quantity in our refrigerator ice-maker than this product. I just cannot imagine the need for this product.
2.0 Star Rating: OK
Product Construction
3.0 Star Rating: Average
Product Performance
3.0 Star Rating: Average
Easy To Use
2.0 Star Rating: OK
this product does not meet my expectations
the door seal leaks it frosts so bad that you have to turn off and defrost once a week also the water line to the valve blew off after the second day and fooded the floor.

Need advice? More information?

Question:
Why did you buy this item?
Answer:
We had one for 3 years... but it finally died... fits perfectly into the spot... can be plumbed directly to water line and is quiet. creates ice every day... nice clean clear crescents.
- Cynthia O. on 05-18-2014
Answer:
Good reviews easy install, it should solve my ice problem
- William G. on 06-18-2014
Answer:
liked features time will tell quality.
- john b. on 06-18-2014
Answer:
This unit should meet my needs because I can either build it in or use it as a free standing appliance. The fact that it does not need a drain will make installation fast and easy. I read a lot of positive reviews on the New Air ice makers and decided that this model offers a lot of bang for the money.
- David O. on 06-26-2014
Answer:
Needed an additional ice maker for behind home bar area
- Georgeann S. on 07-19-2014
Answer:
quality for reasonable price
- Carolyn K. on 07-24-2014
Answer:
Features, price and free shipping
- Robert G. on 07-25-2014
Answer:
Best price
- Galen R. on 10-09-2014
Answer:
to replace an existing broken appliance
- Robert M. on 10-13-2014
Answer:
the reviews ,its quite and no drain
- steven s. on 10-16-2014
Question:
How much ice does the bin hold? Does the ice stay frozen in the bin or is it just an insulated area? Thanks.
- Anonymous on 2014-02-20
Answer:
The bin in this ice maker holds 9 pounds of ice. However the ice will not stay frozen for a long period of time.
- CustomerServiceSTAFF on 2014-02-20
Question:
What are the product dimensions?
- Kathy S. on 2014-08-07
Answer:
Depth: 15.13" x Width: 17.38" x Height: 24.50"
- CustomerServiceSTAFF on 2014-08-07
Question:
How many cubes does this make at a time? Bought another model from this site and it only spits out 9 cubes at a time. Looking for something more.
- M S. on 2014-09-11
Answer:
makes lots of ice cubes in a short time. when full and there's cubes between the rack and maker, will stop producing cubes until cleared.
- Louetta K. on 2014-09-13
Answer:
HI M, you won't find an ice maker that makes more than that unless you get a commercial one. For the home my bin is always full works great I would recommend it. Good luck, Bill :-)
- William G. on 2014-09-13
Answer:
THis unitis for home useb. Sounds like you want a commercil uunit
- William S. on 2014-09-12
Answer:
It at my sister's house, so I don't have the exact number, but I think it more like 24 cubes in each cycle. Each cube is actually a rectangular is shape, not square, about 2 inches long by 1/2 wide.
- Catherine M. on 2014-09-11
Answer:
12. It will fill its container in 24 hours or less. I empty my in the morning and by next morning it is full. However it is not frost free, so you have to defrost it.
- Daniel D. on 2014-09-11
Answer:
24 cubes at a time..two rows of 12
- Rhonda S. on 2014-09-11
Answer:
16
- dawn k. on 2014-09-11
Answer:
I think it makes about 12-13 pieces per cycle and the cycle is extremely fast compared to an ice maker in a standard refrigerator. In just a few hours, it will fill the hopper.
- Allen V. on 2014-09-11
Answer:
12
- William B. on 2014-09-11
Question:
does this unit require a drain?
- rudy c. on 2014-09-17
Answer:
our machine is tapped into a water line for filling and thereafter turns the water to ice with no draining necessary.
- Carolyn K. on 2014-09-18
Answer:
It does not! That was one of my requirements. Works beautifully by the way. Makes lots of ice! We are very happy with our purchase!
- Georgeann S. on 2014-09-18
Answer:
No, the New Air AI-500SS doe not require a drain.
- CustomerServiceSTAFF on 2014-09-19
Question:
repair manual?
- Anonymous on 2014-09-20
Question:
need one for a voltage of 220 volts?
- Anonymous on 2014-09-26
Answer:
At this time the New Air AI-500SS, comes as a standard 120V unit.
- CustomerServiceSTAFF on 2014-09-26
Question:
the first cube in the front of the ice maker keeps getting stuck. this causes the arm to hang and stops making ice until cube gets pulled out. I don't understand why this keeps happening. Any suggestions?
- gloria on 2014-09-30
Answer:
My machine kicked out ice right away so I can't give you any answers...I hope it isn't bent or you didn't try to bend the arm etc..Maybe call the company... they are nice on the phone...
- Judy N. on 2014-10-01
Question:
Is this unit available with a white door instead of stainless steel? How often does it need defrosting?
- Gary C. on 2014-09-30
Answer:
At this time, the AI-500SS is only available with a stainless steel door.
- CustomerServiceSTAFF on 2014-10-03

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