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NewAir AC-12000E Portable Air Conditioner, 12,000 BTU

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4.5 Star Rating: Good
261 reviews
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Scratch & Dent Product Available
NewAir AC-12000CF Replacement Carbon Filter($9.95)

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  • 12,000 BTU Portable Air Conditioner
  • Complete with an easy to install window kit
  • Covers 425 square feet

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30 Days ReturnsNo Restocking Fee
  • Description
  • Specifications
  • Benefits
  • Resources
  • Videos
  • Testimonials
  • Q & A

NewAirs Ac-12000E Portable Air Conditioner
The Newair AC-12000E is easily one of the most easy to use  portable air conditioners in its class. With a simple and intuitive LCD control panel and two fan speeds, your new portable AC will be the most efficient in its category.

Cools Up to 425 Square Feet
The NewAir AC-12000E is perfect for cooling medium to large rooms of up to 425 square feet. Enjoy being able to focus cool air where it is needed most with 12,000 BTU cooling.

Quiet Operation
This powerful portable air conditioner offers efficient cooling while also being super quiet during operation. Even when on its highest setting, it's difficult to hear it running.

Special Features Include

  • Remote Control Operation
  • 24 hour Programmable Timer
  • Automatic Defrost
  • Easy to install window kit

Compact & Portable
With an upgraded design and more powerful compressor, this portable AC is the key solution to helping you and your family cool down and relax. Unlike a fixed AC, this unit requires no permanent installation. Designed with four caster wheels and side handles, you can easy move it between areas. With adjustable and automatic air louvers, you can choose which area of the room you want to cool down most.

Eco-Friendly R-410A Refrigerant
Complete with an R-410A refrigerant, this AC unit is much more environmentally friendly than any other units on the market. Providing improved cooling and lower energy consumption, NewAirs AC-12000E room portable air conditioner will keep you cool and eco-friendly, all at the same time.

Auto-Evaporative Technology
The NewAir AC-12000E portable air conditioner features a state-of-the-art self-evaporative condensate system, resulting in improved cooling efficiency and less condensate accumulation. Wave good bye to emptying out buckets and tanks, with the direct drain function, it fully exhausts all condensate automatically. It also have the capability of dehumidifying up to 60 pints per day.

Guaranteed Satisfaction.

  1. Up To 30 days to return your purchase
  2. Money back guaranteed
  3. Free return shipping
  4. No restocking fees

  • Model: AC-12000E
  • UPC: 854001004112
  • Product Type: 12,000 BTU Portable Air Conditioner
  • Product Dimensions: L: 14.50" x W: 15.50" x H: 29.25"
  • Product Weight: 56.20 lbs.
  • Product Color: Silver & black
  • Application: For cooling medium-size bedrooms, dens, dorm rooms, or home offices
  • Warranty: 1-year limited manufacturer's warranty
  • Type: Portable Air Conditioner
  • Coverage Area: 425 square feet
  • Heater: No
  • Voltage: 115 volts
  • Air Flow: 276 CFM
  • Watts: 1166 watts
  • Amps: 11.0 amps
  • Cooling Capacity: 12000 BTUs
  • Frequency: 60 Hz
  • Cooling Operating Temperature: 64-90°F
  • Noise Level: 57 dB
  • Certifications: ETL
  • Dehumidifying Capacity: 60 pints
  • EER: 10.2
  • Heat Pump: No
  • Number of Fan Speeds: 2
  • Programmable Timer: Yes
  • Timer Length: 1-24 hours
  • Refrigerant Type: R410A
  • Recommended Room Size: 300-425
  • Air Conditioner Type: Cool Only
  • Hose Type: Single
  • Compressor Type: Rotary
  • Auto-Evaporative System: Yes
  • Fan Only Option: Yes
  • Adjustable Air Louvers: Yes
  • Automatic Air Louvers: Yes
  • Automatic Restart: No
  • Air Filter: No
  • Built-In Air Purification System: Yes
  • Air Purification Method: Carbon , N/A
  • Display Type: LCD
  • Remote Control: Yes
  • Exhaust Hose Length: 59 Feet
  • Exhaust Hose Diameter: 5 Inches
  • Designed for Commercial Use: No
  • 12,000 BTU Portable Air Conditioner
  • 2 fan speeds provide custom-controlled cooling
  • 24 Hour Programmable Timer
  • Auto-evaporative technology results in less condensate collection and improved cooling efficiency
  • Dehumidifies up to 60 pints per 24 hours
  • Eco-friendly R-410A refrigerant results in lower energy consumption
  • Perfect for cooling medium to large rooms of up to 425 square feet
  • 1 Year Limited Manufacturers Warranty
  • Ac-12000E Video-Josh:
  • NewAir AC-12000E Portable Air Conditioner: Features and Benefits:
  • How to Vent a Portable Air Conditioner by Air-N-Water.com:
Average rating:
4.5 Star Rating: Good
4.5 Star Rating: Good
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4.5 Star Rating: Good
Product Performance
4.7 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
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Easy To Use
5.0 Star Rating: Outstanding
great money savings !!
in summer heat of Texas.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
GREAT UNIT
We are so happy with this unit. I had read reviews that it did not cool well in humid conditions....WRONG!! We purchased this for our pop up camper. We camped in 98 degree weather in the midwest with high humidity. We plugged the unit in and within 3 hours the camper was cooled to a lovely 76 degrees, I actually had to shut it off in the middle of the night because it was too cold! Definately would buy again.
5.0 Star Rating: Outstanding
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Easy To Use
5.0 Star Rating: Outstanding
works great.
water.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Just what I hoped it would be!
It cooled kitchen, living rm, dining rm and entryway during the day and with another fan blowing towards bedroom at night.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Cools the room fast
Great service and fast shipping.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Surpassed my expectations
Did a bit of research and found this unit had very good reviews. I ordered, it arrived quickly and was packaged well. It took me minutes to install. It cools quickly, not terribly noisy (I have a window unit that makes the house rumble), and so far the hose hasn't become too warm. It is nice and sleek looking and comes with a remote. I am considering purchasing at least one more if not two more units. I have an extremely wide window, had to purchase the extra window insert, and fyi there is no unsightly air conditioning unit showing on my first floor window! Absolutely love it. I can't comment yet on the evaporation or how it works in 100 degree weather, or for that matter whether or not it is energy efficient (hence the "good" rating"), but I have high hopes it will be perfect. I am a happy camper.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great portable A/C.
I have this unit in the kitchen. We are cool and comfortable even while cooking. Others mentioned that it is not quiet. But my experience is that this unit is quieter than my other older (different) model portable A/C. Very pleased with the purchase, shipping, and ease of installation.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
GREAT Product; does exactly what I wanted
Love, love, love this A/C unit. It was my 2nd try at installing an a/c in my garage window. This was easy to install, it's easy to operate, and does a good job at keeping the space comfortable -- approx. 400 sq ft. I use this garage to provide shelter to a couple of homeless cats that I have cared for, for several years. I am very happy that I am now able to bring them inside in the evening, and overnight, in a space that is very comfortable when it is hot outside. Perfect; thank you for a great product. Shipped from California to VA in one week exactly...and shipping was FREE...what a deal.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Great buy
The NewAir AC-12000E 12,000 BTU Portable Air Conditioner is the second product I've purchased from Air and Water this summer. The air conditioner was for my stepson's studio apartment and it is working better than expected. It was a bit harder to install than anticipated but it works well and we are satisfied with the product. The order was easy to enter using the online system, it was well packaged and it arrived promptly and in good condition.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This product performs very well.
The unit is very portable, is small enough to be stored in location that is convenient. The product works well, cools and runs smoothly. The Colorado weather this year has been humid, so this unit cools well, whereas an evaporative cooler does not work well in high humidity. I expected to have to empty the "catch-tank" for the water, but as yet we have not had to do that! GREAT!
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
best portable ac ever
well dealing with the company and trying to get the order to go through with some what of a pain in the balls. they had a lot of issues trying to process my order which was a completely legit order,but won't let that stop me from getting it 5 stars. it is the best portable ac I have ever had. the price is very good, don't forget to use the coupon code, and the free shipping was sweet, very good deal cools my 200 square foot room no problem..
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
I am very satisfied with the product.
The air conditioner is great for my upstairs bedroom. My guests will really enjoy it this summer.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Easy to setup, cools well.
This is the second unit I have purchased.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Awesome product !!
This is a great value for the money...Worth it's weight in gold!!!The customer service was very helpful, and the product ship the same day we ordered it. Others companies should take lessons from ya'll!!! " Do what you say, and Say what you do ".. Thanks, T
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This product is a life saver!
Water for getting it to me so fast! You've been a lifesaver!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This product really does provide cool air!!
VA. The unit will also be life saver when the central air goes out as it always takes several days here to get someone to come out and repair it. I cannot speak to long term reliability as I have only had it since May, but the unit has not given me a reason to doubt it.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
great machine for the price!
i would recommend this product the portable ac cools the room down sufficiently-
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Perfect!
This product is well manufactured. It does exactly what it claims to do. Not as noisy as a window unit. It was perfect for our bedroom where we like to sleep in cold temperatures. It allowed us to do this and keep the house air conditioner at 74, saving us a ton of money. Only advice: position unit where the air can flow and the air flow is not blocked in any way or confined.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Would defintely recommend...
I purchased this product in the middle of a 100+ heat wave. this unit was able to cool an upstairs master bedroom done to 68 degrees during the middle of the day. The unit is extremely efficient and quite, I am extremely pleased with the unit and the Sales support by air-n-water. The staff is knowledgeable and very professional.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This product has great features
Water for making me comfortable in my own home again and to my kids for buying it for me.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Simply the best...............
I purchased this New Air in March of this year. Living in the Northeast it has really been tested with all the heat we have had. It is energy efficient, up to all the new standards, easy to understand and use. It is receiving great reviews because it should. All a/c products make some noise but this one is lower than many out there. I have a different pac in the kitchen and it is very noisy, have a window a/c in the bedroom and it sounds like a motorcycle when the compressor goes on. My husband and I did not want to install new central a/c, much of the house is closed off now to save money on electric, family is grown up, etc. This is a good company to do business with. Happy shopping and I look forward to reading what others write.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Easy to use and struts cooling instantly!
This portable ac unit is awesome!! This product is So awesome we are thinking of buying another one to replace another ac unit we bought years ago(still works--not as good as the newair) but difficult to program.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great!
Water Inc. and this product.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Excellent Product and Customer Service
This is the second air conditioner that I've bought from Air-N-Water. Customer service is always excellent. This AC is great if you are looking for cold air! The first unit I picked up from air-n-water, last year. This year I took them up on free shipping. Ordered Monday afternoon and delivered on Wednesday morning. I'm happy to recommend this product and Air-N-Water for customer service and fast shipping.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
We are very happy with this unit
We received this unit just in time. The weather has been really hot and this unit has been like heaven in our room. It has really kept our bedroom and the halls upstairs cool. Would highly recommend this to anyone.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great
THIS MACHINE IS TWICE AS GOOD AS THE PREVIOUS ONE I HAD. IT HAS BEAT THAT MACHINE IN WEIGHT PERFORMANCE AND USES.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Satisfaction Guaranteed
Product is nearly flawless in every category, except for Energy Efficiency but only because I won't know whether that is true until our next electric bill arrives. Other than that, unit was simple to install, is easy to use, cools the room far better than expected, and performs as designed with spectacular results. Overall, I couldn't be pleased more. A+ in my book.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Little workhorse
I bought this unit for my 87 y/o mother. She stays primarily in the front part of her home due to mobility issues. Since she's on a fixed income she needed to save money by not cooling the entire house with the rooftop unit. This unit cools the whole front area with ease. Installation was a snap and she's happy. I might have to get me one. Awesome product.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great product, highly recommended
Cooled my kitchen area of about 500 sq. feet almost in no time. I will rate this unit as A+++.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Perfect for my large home office
Relatively easy to install as I have large casement roll out window. I needed to be creative in sealing the vent in the window but it worked out and operating well. I highly recommend the product.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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Easy To Use
5.0 Star Rating: Outstanding
Cools like a dream
Living in an older home with little insulation and no central AC, it was a challenge to cool it sufficiently on those sweltering Middle Tennessee summer afternoons and evenings. We placed the unit in the kitchen, venting it through the west-facing window to the outdoors and pointing it toward the family room. Although it is a bit loud, in part due to the vibration of the older floorboards it sits on, we are quite willing to put up with the noise in exchange for being comfortable. The unit is simple to maintain, easy to set-up and the electric bill did not increase dramatically from its use. We consider this to have been a good buy and wise purchase.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Perfect for bedroom.
I only needed this to cool my 12X12 foot bedroom and it works great! I turn it on at about 9, when my bedroom is registering 84 degrees and in less than 45 minutes I am entering my bedroom which is now down to a bone chilling 70, prefect for sleeping.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
sooo glad this was the product I purchased!
First of all my newaire came so well packaged beyond my expectations. I was able to unpack easily and quickly as well as vent quickly to my bedroom sliding window. This unit cools extremely well and is also very portable. I am female, live alone, and this machine is excellent in every way. I highly recommend. Noise level-it's an airconditioner and no more noisey than any other.
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Best unit available!
My home is over 120 years old, so central air conditioning was out of the question, and my window unit just couldn't handle everything. This portable unit is easy to move to whichever room we are using and quickly cools the area. I just love it.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great for larger rooms
My wife approved the design and color, so that's a pretty big achievement considering her disapproval of other portable A/C designs we looked at.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Cools our computer room from 90+ to 70
Great little compact AC unit. It replaced a much larger Delongi unit that failed after about 7 years. The temps in the computer room were 90+ and it cools it down to low70's.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
It works exactly as advertised!
The air-conditioner works great! I can cool off my rooms in 5 mins! Icouldn't have lived without it the past month!!!!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Everything I expected.
Easy to install and works great. The unit is in a upstairs bedroom and cools quickly.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
115 VAC, portability, easy hookup, quiet, compact size were all desired features
There are lots of features to like about this unit.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
The product is efficient and has many nice features.
The unit cools very well and easy to operate. It does have some noise but no more than a window unit. It was very easy to install.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great Service, Great Product, Would Purchase Again.
Water Inc.
5.0 Star Rating: Outstanding
Product Construction
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4.0 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
easy to operate and install
I had been wanting a portable air conditioner for the bedroom, and this is perfect, it cools the bedroom nicely while allowing me to raise the thermostat in the rest of the house at night thus conserving energy, what a wonderful product, easy to operate and install, the package arrived quickly, and was neatly packed, love this product!!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
4.0 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
The Newair 12000E is a great product and does a good job of cooling our area.
For someone with a wood working facility it is not insurmountable, since I was able to successfully install the unit and render it "bugproof". In total, I am very well satisfied with my purchase, and would recommend it highly to anyone.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
4.0 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
Powerful cooling while still energy efficient!
Overall I'm very happy with the air conditioner...the only issue I had was that the brace for the exhaust did not fit my window.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
3.0 Star Rating: Average
Easy To Use
5.0 Star Rating: Outstanding
Great buy and performance
It's fairly quite and even better, it's about 10% of the cost of a split unit. Next season I intend to build the unit into an alcove and route the exhaust out the wall. I definitely would recommend this unit. TMc in Bham, AL
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great product even with extending vent hose
I purchased this unit to help cool a basement that we recently renovated in a 1943 tudor home in Kansas City. Since it was an older home we currently have no ac vents in the lower level and the basement was becoming very stuffy in the 100 degree heat. I put the unit up against a wall that separates the finished basement and unfinished utility room. I placed the unit on a shelf about 3 feet off the ground in the utility room and cut a 10 inch by 5 inch square hole in the wall so the air could blow through the wall into the finished basement area next to our new bar. I then covered the whole square hole in the wall with a metal a/c vent cover. I can use the remote to turn the until off and on by pointing it at the vent while standing in the finished basement section by the bar. It works pretty slick. I even extended the vent hose of the AC unit by about 6 feet with a metal dryer hose using a little duck to tape to vent the exhaust out a basement window in the utility room. I know the manufacture did not recommend this, but I have had no issues with the unit overheating or shutting off. So to the person having a beer at our new finished basement bar they do not see the unit at all because it is hidden in the utility room behind the wall and venting out a window in the utility room. I am very happy with this solution because my alternative was putting in a secondary AC unit that would have been thousands of dollars.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This portable unit does the job
Water shipped this out quickly and it arrived before I expected. Their staff is very accommodating and answered all my questions and resolved any issue. Would highly recommend this company for your purchase.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
The unit exceeds expectations
The NewAir AC12000E is better than expected. I use it to cool a 14x16 bedroom to keep from running the big unit at night. It's not to loud and shuts on and off and has a remote control for us lazy folks. The only downside is the exhaust doesn't fit the window completely air tight but a towel takes care of that! Air N Water is an excellent company, shipped right away, arrived in perfect condition and was packaged very securely. Would recommend the product and Air N Water! I'm what you call a happy customer!
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
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5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Good portable air conditioner
The New Air AC-12000 does a very nice job cooling my large family room on those ninty degree high humidity days. It is quiet for it's size and does a good job of sending the humidity back outside. I highly recommend this unit.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Works as advertised
Product came as advertised and installed in less than 5 minutes. Remote controls are easy to use.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Works very well
I would recommend this product.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Very pleased with this product
Set up wasn't too hard (I have sliding windows - ideal for this type of AC) and was able to get it up and running in less than 30 minutes. The controls are pretty easy to work. I know some people complain about noise, but it's an air conditioner. If you can deal with a central system, this isn't much different. I'm very pleased with this air conditioner and would recommended it to others.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
As advertised and then some!
Purchased this air conditioner for a bonus room which was very hard to cool since the room was above a poorly insulated garage. The NewAir AC-12000E did the job. The room is now quite comfortable. The unit is doing a great job lowering the humidity and cools the room very quickly. It installed in minutes. Controls are easy to use and the programming feature and remote are convenient options. Air-n-Water customer service was very helpful and the unit was delivered very quickly. I would most definitely recommend this product and this company.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
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Easy To Use
5.0 Star Rating: Outstanding
Excellent Product
Excellent product and great supplier. An overall great experience.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Cools quickly
We wanted a portable air conditioner for our master bedroom. This one works great, is easy to install, and cools off the room quickly. It's a little noisy, but probably similar to the noise a window unit would emit. I love this unit and am glad we purchased it.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Over-all an A-One Product
The surprising thing is that I???m asking it to cool 3 rooms that are each 16 x 16 plus a master bath. With strategically placed fans ??? and the bathroom vent when I take a shower ??? it gets the job done. I couldn???t be more pleased with the performance of this unit.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
Great option for a 2nd floor apartment!
My family lives in a second floor 750 sq/ft apartment. We located the New Air AC-12000E in our kitchen. The installation was easy with the supplied window kit, and we were up and running in 30 minutes. We primarily use the unit to cool the living room, and kitchen areas. It has worked flawlessly for the three weeks we have owned it. It's portable, if we need to move it into the bedroom we will just simply move it. The noise level is typical for an air conditioner, but when the unit get the room cooled to the desired temperature, only the fan continues to run which is less noisy. My family is very happy with the performance of our New Air AC -12000E as opposed to the installation and isolation issues of a large window mounted air conditioner.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
4.0 Star Rating: Good
Easy To Use
5.0 Star Rating: Outstanding
This product is very well made.
I read a lot of the reviews in regards to this product and there were some that complained that this unit was loud and I couldn't disagree more. I installed this unit in our master bedroom and when I originally turned it on it was 91 degrees in the room, within a couple of hours it was a very comfortable 70 degrees. The only difficulty I had was with the window kit, it didn't fit exactly and had to do a little modification to install it. I would definitely recommend this product to anyone looking to cool a bedroom. You can't go wrong with it and it is priced accordingly.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
This AC unit is very easy to install and use.
We pulled it out of the box and plugged it in. It cools our bedroom and part of out living room, with a fan at the door way. It has been a wonderful thing to have.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
5.0 Star Rating: Outstanding
this product has great features
it does a real nice job keeping the house cool. I would recomend this product. It is very easy to set up.
5.0 Star Rating: Outstanding
after living in this house for about 50 years or so, I wish we would have made a purchase sooner. It makes a BIG DIFFERENCE!
5.0 Star Rating: Outstanding
In Germany not many homes even for Americans' who are used to it have A/C due to environmental concerns. Stand alone units are primarily your only choice. This unit took my home of 1200sq from a humid 85 to a nice cool 73. I only got this unit because we have a newborn and didnt want him to suffer in the heat, and the day the A/C arrived he slept without waking for the first time in weeks, this is the best floor model I have used, and have gone through 4 previous other brands. Not too noisy and for once an A/C unit that the heat hose coming out of the back did not outweigh the cooling coming from the front.
5.0 Star Rating: Outstanding
I have enjoyed the ease of use and the quick results. Isn't easy to get an upstairs room cool enough to be comfortable while it's 100 degrees outside ... but my NewAir is doing a great job. Thank you!
5.0 Star Rating: Outstanding
Purchased this unit for a 360 sq. ft. room with cathedral ceiling. Room is open to kitchen and 2 upstairs bedrooms and does more than an adequate job. A little on the noisy side but what portable AC unit isn't. Especially like the fact that you can roll it to other rooms or for storage. I would recommend this unit to friends or relatives as a matter of fact my son bought pretty much the same unit.
5.0 Star Rating: Outstanding
Great Product so far. No problems . Quiet and does a great job cooling the area it covers.
5.0 Star Rating: Outstanding
This unit has been running in my server room nonstop since I got it. It is running with an APC A/C unit which I have to empty the water bucket 2-3 times a day but haven't had to drain this unit at all and it's been running for weeks.
5.0 Star Rating: Outstanding
We used the unit for about a week and then bought another one for downstairs. Still much cheaper than putting in central air and having one on each level of the house pays huge dividends. Easy to set up and we actually move it around from room to room with relative ease. It's important to remember to clean out the filter since it attracts dust/lint. Other than that it's easy to maintain and the noise level is just fine given the amount of cooling it does!
5.0 Star Rating: Outstanding
We've been using the portable AC unit 24/7 until September started when the evenings began to get cooler. We're using it during the day. I had no problems setting up the vent, but I wish the hose was a little longer. It keeps the room temperature at 72 during the 80 - 90 degree days we've been having. I haven't had to empty the water at all. It doesn't make any more noise than a wall unit. We love it.
5.0 Star Rating: Outstanding
Nice looking and doing everthing a good air conditioner is supposed to do, not to mention, a great value!
5.0 Star Rating: Outstanding
We use it to cool our bed room in the evening, which it does well. I like the feature that it evaporates the condensate. No need to empty a bucket. The window panels were not long enough, so I had to mount the outlet panel on a board. Our slider windows are 44" high. The unit looks very well made from the outside.
5.0 Star Rating: Outstanding
Great buy for the dollar..
5.0 Star Rating: Outstanding
Thanks for everything. I love the unit. I call it my little robot.
5.0 Star Rating: Outstanding
Water.
5.0 Star Rating: Outstanding
humidity! The ventilation piece didn't quite fit out vertical windows but only by about an inch; nothing a little cardboard couldn't fix.
5.0 Star Rating: Outstanding
My air was out at home. You can roll this to what ever room you are in at the time. Very heavy though. So if you need to take it upstairs get someone to help you. I keep it stored in my closet when I am not using it. Just roll it out and plug it in.
5.0 Star Rating: Outstanding
The NewAir AC12000E starts putting out Ice Cold air very rapidly. Using to cool my weight room addition and it does a very good job. I have the unit set up in a fixed location and was very easy to install. Operation is easy to set and maintains room temp setting. Overall quiet operation for my use. Unit arrived on time and was well packaged. Thanks.
5.0 Star Rating: Outstanding
I am completely delighted with our NewAir AC-12000E. I use it to cool/dehumidfy my son's studio and band rehearsal room in my basement and it does a really excellent job at both----and does so incredibly quietly! Our old portable a/c unit had to be emptied almost daily, so it's an added bonus that this one doesn't! This product was recommended by one of your own customer service agents and he did NOT steer me wrong! Thanks for the great advice, terrific product and prompt shipping!
5.0 Star Rating: Outstanding
Packaged nicely and came within 24 Hrs. at our door as they promised. Easy to assemble and use. Cooled the room within minutes. Could be a little loud for some, but worth the lower temperatures it offered during those blistering summer days. Definitely recommend it, if you want to stay nice and cool for the summer.
5.0 Star Rating: Outstanding
This AC unit is great. I use in a small office and my large bedroom for the really hot nights and afternoon days. Regret, I didn't do it sooner.
5.0 Star Rating: Outstanding
It's a little too noisy but this is to be expected from a compressor.
5.0 Star Rating: Outstanding
I did extensive on line search and comparison of various portable A/C units and recognized the value and performance of the NewAir when compared to other models high end and more expensive modes. My wife and I are extremely pleased with ease of set-up, operation, and performance of the NewAir. I maintains a comfort zone throughout the entire cozy 800 square foot living space. It's extremely quiet and does not interfere with our enjoyment of music, and Mary's voice and piano recitals.
5.0 Star Rating: Outstanding
To say the least, a little skeptical at first. It arrived really well packed. Everything in perfect condition and really easy to install. The window bracket is really versatile and made strong. I have this unit in my home office and it looks great! It cools the room down quickly, even with the door open. It's at a very reasonable price and you get outstanding performance to boot.
5.0 Star Rating: Outstanding
Wow, this portable air conditioner is great! Used the portable unit in downstairs living room and cooled area efficiently. I was worried about the cathedral ceiling but this unit did a super job.
5.0 Star Rating: Outstanding
This is an old house with a large master suite upstairs and huge double pane windows that slide side to side. The insert panel had to be slightly modified but I had no problem...and, I am mechanically challenged. I run it at night and turn off the central air, which has already saved money on my utility bill. The heat index here has been above 100 for a week. The drain only needs to be emptied every four or five days. The only down side is the noise..a bit louder than I had hoped. All in all, an excellent unit.
5.0 Star Rating: Outstanding
PS. There is nothing that I don't like about this AC. Love it, love it, love it.
5.0 Star Rating: Outstanding
We are happy with the way the room cools so quickly. The levers are helpful to guide the air up and down. A little too loud for our taste.
5.0 Star Rating: Outstanding
Works well! I have been very satisfied with the unit and have recommended it to others. Two friends have already purchased the same unit! Also, shipping was very prompt and free with the promotion you had running at the time!
5.0 Star Rating: Outstanding
All is good I like how you can take to other rooms, in the house. The only thing I did not like is no screen or cover over the out side vent in window, from getting small bugs in when not in use. Other wise real good.
5.0 Star Rating: Outstanding
Our NewAir AC-12000E has cooled the space very nicely, we close doors in the hall to the bedrooms. We have had very high humidity this summer and after seven days of running I still have not had to empty the reservoir. It is loud.
5.0 Star Rating: Outstanding
This unit is nicely sized, works great, and produces nearly no condensation. The order was processed quickly and the product shipped as stated. No complaints here!
5.0 Star Rating: Outstanding
Old window AC quit and the apartment was sweltering! Could not sit on the couch without feeling I was in an oven! The unit was delivered quickly by Fed Ex. - well packaged and simple to set up - put in thin filter in back of unit which slides up - connect hose to the window kit and plug in unit and turn on. Unit louder than I thought it would be but does a good job of making the living room comfortable - removes the humidity in the air while cooling. I would say it brings down the temp 5 to 10 degrees - may not sound like a lot but also removes the humidity and that makes a big difference. If you are looking for a unit to "freeze" a large room then get more BTUs than this one but I have to say it does the job for my open floor plan living/kitchen combo. If the living room was more closed off it would work much better - but it's not the fault of the machine, I could have gotten a higher BTU model. Also, I have moved the unit (easy to move from room to room) to my much smaller bedroom and it "freezes" that room so I actually have to turn the unit down or to fan only - sorry I don't have the dimensions of the room(s) but the bedroom is average size - you can fit a "full" bedroom set into - while the living room/kitchen combo (no doors) is maybe double that. All in all a good workable unit for a fair price - and it kind of reminds me of droid from a Star Wars film like R2-D2 - except this guy ended up on the cutting room floor....Hope this helps.
5.0 Star Rating: Outstanding
I use my NewAir AC in my 2 car garage for when we do seafood boils. My garage is 22' x 22' and it cools it off very good.
5.0 Star Rating: Outstanding
The air conditioner works very well, actually extremely well! First portable for our house, so it was an adventure for us. We have a 1600 sq ft home not new, but in good condition. It keeps it very comfortable, not cold. We have placed aditional fans to help move the cool air around on very hot days above 90 degrees. The air conditioner handles about 1/2 the house very well. No water problem. Hook up was simple for me, an average man. It was a bargin, and I should have bought two. Will get one next year if they have another sale. My wife says the hum bothers her ears somewhat, but on those hot days, she likes it regardless of a little hum. Thank You! You have a great product.
5.0 Star Rating: Outstanding
I love my new AC unit. It was very easy to install. I live in an RV full time. This unit cools very effectively does not produce very much water and I was able to install it while my husband was at work. Beats the unsightly look of a window unit, you can't really notice it from the out side unless you know its there. I also love the stylish look of the unit it self. I would strongly recommend purchasing this unit..
5.0 Star Rating: Outstanding
Overall the A/C worth the money.
5.0 Star Rating: Outstanding
I read other reviews before I purchased the unit even though people talked it did not perform to their expectations. I followed the directions and placed fans to help the circulation, moving the air from livingroom,kitchen, dining room and back into livingroom. It works very well for me. The remote was missing from the original shipment but the supplier promptly sent it to me. Determine your needs and area set up, then give it a try.
5.0 Star Rating: Outstanding
I've used it once on a hot day while in my travel trailer. It did a great job.
5.0 Star Rating: Outstanding
This portable AC unit is powerful and keeps my upstairs living room very cool. I used to use a 10,000 btu portable plus a 5,000 btu window unit and it was not enough at all. I was planning on using this new one along with my old 10,000 btu unit, but it kept making the power go out! So I have been using only my new portable one from Air-N-Water and it works like a dream!!!!!!!
5.0 Star Rating: Outstanding
The portable AC is working great! It cools our living room and foyer area. Our whole apartment is about 700 Square Feet, but we closed off the hallway and the living room stays nice and cool. The AC is a bit loud, but I talk loud anyway, so now my boyfriend can't yell at me! LOL It's worth the price and it's keeping us sane in this heat.
5.0 Star Rating: Outstanding
We are smokers and don't smoke in the house. So, we setup our garage with tv and chairs, but in the summer it gets into the 100's. Now we can sit in the garage with lots of cool air. It drops the temp 20/25%. We love it!!
5.0 Star Rating: Outstanding
For the past month I used it 8-10 days for 4-5 hours and my energy bill did have any unexpected surplus, contrary to that it was quite low for this time of year.
5.0 Star Rating: Outstanding
We needed this unit because of our 3rd floor loft, under roof. VERY hot in summer: full south exposure. Our central AC unit- excellent to keep the 2nd floor at the right Temperature but with 2 small vents on this floor- wasn't good for the 3rd floor. Many windows up there too small for a good window AC or we would have to put 4 of them! So, we wanted a big machine doing the job. Average temperature in the loft before our purchase: 90 to 95 F. Now with the AC-12000E, we keep it easily at 75, 76 which is fine with us. My husband was able to carry it 3rd floor with no help and to assemble everything in 1/2 hour with no trouble and I must say, he's not the-handy-kind-of-guy! Noise? Well like every other AC unit with 12000 BTU. Good choice for us and yes, we would recommend other people and friend to buy such a unit.
5.0 Star Rating: Outstanding
The area in which I have the AC positioned keeps it comfortable, not cold, but comfortable. I assume this would be the case before I purchased the AC unit. A bigger unit would have been much better, however, financially this was not possible. The area I am cooling is 3 small rooms and there is a hallway between them and it does keep it comfortable. I do use the unit in another area sometimes and it does cool it quite well. All in all am happy with the purchase. Thank you.
5.0 Star Rating: Outstanding
I was happy to know that if the windows wanted to be opened it was an easy thing to do and not a clunky window unit staring at my neighbors. I am very pleased with the unit and if anyone complains about the noise they need a reality check. It is not noisy for what its purpose is supposed to be! I've already recommended this to my sister. Thank you!
5.0 Star Rating: Outstanding
The unit was reasonably priced - it shipped free to us about seven weeks ago and we are happy with it. It was easy to set up and it's still doing the job. I would certainly recommend the 12000E to anyone who is in the market for a portable AC!
5.0 Star Rating: Outstanding
Problems will arise, it just depends on how you handle them. Thank you!!
5.0 Star Rating: Outstanding
I ordered this unit just in time. We have had nothing but 85-90 degree weather for the last 2-3 weeks. New air ac ran 12hrs a day for at least 3-4 days a week and helped maintain a temp of 75+/- in the house. It can not be set to cool at a certain temp but rather cools according to the surrounding air temp. It does a good job of keeping the air reasonably cool. Super easy to set up and move around. The evaporator feature seems to work well but I do empty it out from time to time. Less than a cup of water comes out. I would highly recommend this unit. The only downside is the instruction booklet which is rather limited on information regarding parts xmlnsnt or service centers.
5.0 Star Rating: Outstanding
It didn't start off perfectly. The directions state a generic, "Place window kit into window." Duh? But how? Pull it apart? Put the screw back in? How do you seal up the window? How do you get the window to stay closed? Frustrating and left to guess. And I still don't like that I can't lock the window, there is a good 1/4inch opening that allows the hot air and bugs to come in. So the window piece is lopsided and not secure -- but the cool air is flowing and I'm happy about that.
5.0 Star Rating: Outstanding
Water. Found some reviews that gave it top ratings and the price was lower than any others we could find. It came within a few days and we were able to have it hooked up and running in an hour. It is able to keep our three bedroom ranch style home cool with the assist of a couple of fans to aid distribution of cool air. That was good enough but then we found it had an ionizer that really made a difference and had the ability to be a heater in winter. If you are thinking it's time to replace a window a/c or just get something to keep cool this is the way to go, especially for the price.
5.0 Star Rating: Outstanding
I work from home and have 8 computers in my 12x12 office. So, it was 80F in my office!! After installing this thing I cycle it on/off during the day and I get instant relief. SUPER!!! I've had this about 5 weeks and no complaints so far!
5.0 Star Rating: Outstanding
This air conditioner is totally awesome, I have it upstairs instead of putting in a window air conditioner and it cools very well! I would recommend this unit to my friends or anyone else who want to know if they work ok, well this one works great! I would buy another one in a heart beat.
5.0 Star Rating: Outstanding
I am very pleased with the product I ordered. It cools the area quickly and the ionizer works great too. I was also very satisfied with the delivery time.
5.0 Star Rating: Outstanding
I have an old 1? story farmhouse with slanted ceilings on the second floor and no insulation, so even though I have central air, the upstairs remains about 10 degrees hotter than downstairs. This little unit was a breeze to set up and cools my bedroom (11 x 15) down to match the first floor in a half hour. Over a few hours, it will also cool the rest of my upstairs (an additional 15 x 22). Would definitely recommend for those with similar issues.
5.0 Star Rating: Outstanding
Excellent A/C!! Is small and powerful. It cool the room right away. Would recommend to anyone.
5.0 Star Rating: Outstanding
This unit work great. We have it in an upstairs bonus room (about 500 sq ft) with a TV, 2 computers and a small refrig running all the time and this unit keeps it nice and cool. It's a bit large and noisy, but not so that it's unbearable. I would recommend this unit.
5.0 Star Rating: Outstanding
Very happy with the unit and would purchase again.
5.0 Star Rating: Outstanding
Thanks for looking.
5.0 Star Rating: Outstanding
Been using our portable AC unit for about 2 weeks now. So far working great. WE used it on our sun porch for a graduation party and it did well .... trying to use it to cool our upstairs in the midst of a big heat wave on the east coast. Will have a better idea by the end of the summer but so far so good
5.0 Star Rating: Outstanding
Good air cooling power. Very noisy, do not recommend if you need to have it in quiet environment. Easy to install and set up.
5.0 Star Rating: Outstanding
We use this little machine to cool our entire main floor of an 1100 sq. ft. house. It isn't cold but really helps keep it much cooler as we have no other cooling system. We live in Pueblo where it gets above 100 degrees for a lot of the summer. This would really be a good unit to use with central air for a hot room. A whole house really overwhelms this little unit. It is a bit noisy but a good value.
5.0 Star Rating: Outstanding
I use this unit in an indoor growing environment and it definitely cools better than the smaller 10,000 btu I had in previously. Although this unit is not that much bigger both physically and btus it dropped my ambient temperature by an average between ten and fifteen degrees when running full power. Most of the features are pretty much the same as other units I've looked at but for the price I paid I'm very pleased.
5.0 Star Rating: Outstanding
Both of the units arrived in a few days as promised. I couldn't be happier with the two units. Workmanship, ease of use, and cooling power are outstanding. The washable intake filters are an added bonus, and the compact size and appearance are excellent. Don't let the size fool you, these units are powerful and cool large rooms quickly. The only problem I have is keeping the units. My daughter was so impressed, I gave her one of my mine. I plan to replace it soon.
5.0 Star Rating: Outstanding
Easy set-up. Bought on sale. A little loud. Performance excellent.
5.0 Star Rating: Outstanding
No problems. Working even better than I expected. I might even buy another. What else is there to say?
5.0 Star Rating: Outstanding
Water, Inc. keep me very cool. I recommend both items. I am a very happy customer!
5.0 Star Rating: Outstanding
I'm amazed at this compact marvel. "Just plug in and go" seemed too good to be true. A few simple steps to hook up the vent hose and I was done. No more sweltering in the afternoon heat.
5.0 Star Rating: Outstanding
This unit was an excellent deal. Free shipping got it here in a reasonable amount of time, the unit works great, it's smaller than many others of the same BTU output. We're using it to supplement another unit in our server room. We're very pleased.
5.0 Star Rating: Outstanding
Fantastic unit! Used it for a large party when it was 100 degrees outside. Many people were asking where I purchased it from. Quiet and very efficient!
5.0 Star Rating: Outstanding
Have had it for a few weeks now and it is working great. Cools a 12x18 foot living room and by placing a fan across the room it basically cools the whole level of the house. Have ordered another one for downstairs!
5.0 Star Rating: Outstanding
The NewAir AC-12000E is an awesome unit. It's light weight and maneuvers very easily on carpeted floors. It's easy to hook up and is not as loud as the previous window unit we had installed. Wish the hot air outlet was a little higher on the unit, but other than that the NewAir AC-12000E is the best AC unit I've seen. The packaging of this unit was superb the unit was encased in foam and the outside box hold the unit's box was also encased in foam. Will recommend to all my friends.
5.0 Star Rating: Outstanding
I saved a lot also ordering from you with the free shipping and no sales tax. Thanks again!!!
5.0 Star Rating: Outstanding
I am very happy with the performance of my portable air conditioner. It is a little noisy, but cools a larger area than I expected.
5.0 Star Rating: Outstanding
Thanks to you.
5.0 Star Rating: Outstanding
Water and incredible 3-day service from FedEx. A fantastic team! I highly recommend both to anyone!
5.0 Star Rating: Outstanding
Works better then my old one ever did. Very powerful and takes the moisture out of the air very fast.... Love it love it love it...!!!!!
5.0 Star Rating: Outstanding
This product was exactly what I expected. It cools the area but could be just a little quieter. I would recommend this item to anyone interested in a portable A/C unit.
5.0 Star Rating: Outstanding
This unit was very easy to install, somewhat larger than expected even though we had the dimentions, and it's a bit noisey. The noise is better than the heat thought. We are using it in a bonus room over the garage, where our son has his big screen TV and computers. It is cooling the area very well at this point and hope that continues as the weather gets hotter.
5.0 Star Rating: Outstanding
Our lake house rarely needs an A/C except if it's extremely humid. This is just the right thing to keep the humitiy down and not have the huge expense and mess of installing a permanent A/C. My nephew recommended this to me, and I would definitely recommend it to someone else.
5.0 Star Rating: Outstanding
All in all, the product itself is excellent and I hope it stands the test of time.
5.0 Star Rating: Outstanding
Purchased the AC-12000E in April 2007. Runs 5 days a week almost year round. Mine is the old style unit and not sure about refrigerant used in older models. I vacuum the filter from time to time and that is it. I use mine in an office enviroment with hot computer equipment and will buy another one of these for my home garage. I will stick with AC units and not swamp coolers for Florida humidity. This is a great unit!
5.0 Star Rating: Outstanding
This unit works well in my wife's salon. It is quiet and takes up little space which is a must in her small space.
5.0 Star Rating: Outstanding
NewAir-12000E Use in my bedroom I am totally satisfied cooled room from 85 to 73 in one hour great air conditioner. I would recommend.
5.0 Star Rating: Outstanding
This product is adequate for the purpose it is used. We actually move it around from room to room depending on where we are. It was necessary to make a new transition to put in the window closure to seal it better. It's a bit noisy to sleep with for me, but its overall performance, price and convenience make it a good purchase.
5.0 Star Rating: Outstanding
AC -12000E works great, price good, quick shipment. All great so far.
5.0 Star Rating: Outstanding
I am very satisfied at this time.
5.0 Star Rating: Outstanding
We purchased this unit to supplement our central air. We own a top floor condo which can get quite warm during the hot summer days here in North Carolina. Since we received our unit about two weeks ago the temperature has hovered above 95 with an average humidity of 70 plus. This unit really does the job of cooling our master bedroom plus dressng area, walk in closet and master bath. Even on low setting it pushes out a strong volume of cold air and quite rapidly cools the area. It is very easy to unpack and set up. Took me about 20 minutes to have it up and running and I was taking my time to read instructions, etc. Our only complaint is the loudness of the unit when the compressor comes on. Some might object - it is loud - it doesn't bother me since I sleep through just about anything but my wife has taken a few days to ajust to the noise. So far, other than the compressor noise, we are happy with it. We purchased it to keep things cool and it does the job!
5.0 Star Rating: Outstanding
Great machine. Very easy to operate plus great shipping.
5.0 Star Rating: Outstanding
I built my house 30 years ago and didn't put in duct work for heat or air we heat with wood and plenty of windows but they are casement and won't take a regular window air unit but we have a flue opening in the bedroom so I took the flue cap and modified it for the exhaust. Great sleeping.
5.0 Star Rating: Outstanding
The air unit is small and powerful. Great product for the price.
5.0 Star Rating: Outstanding
Does what it says, efficient, quiet, many good settings etc.
5.0 Star Rating: Outstanding
We use this to cool the bedroom in our vacation home in central Indiana. We did not want a window unit to block the only window in the bedroom, so this seems to be the perfect answer. It is portable and does a great job of cooling.
5.0 Star Rating: Outstanding
This NewAir AC is great it cools quickly and works very well... It really covers more sq feet than stated... Would highly recommend this to anyone... The only small negative is it is a little noise...
5.0 Star Rating: Outstanding
down windows. The AC has been used several times during different weather conditions however when the outside temperature reached above 80 it cooled to 75 and stayed there.
5.0 Star Rating: Outstanding
I purchased this product because I wanted a unit that would not require frequent emptying of the water pan. Also, I wanted a good energy star rating and something that was not a huge monster of a machine. When I received the product, I was very pleased with the design and the size. It is the smallest, most compact unit I have seen in the 12,000 BTU range. The design is very sleek. I would recommend this product based on the value for the money. It well exceeds other units on price, style, and energy usage.
5.0 Star Rating: Outstanding
I purchased this product because it had everything I wanted. It was portable, high-powered, and great looking. It matched everything in the room I needed it in. When I received the product, I was impressed with the quality of the unit. Shipping was fast, installation was quick, and it worked great. I compared it to a window unit that I had in that room that only had 5000 BTUs of cooling power. I would recommend this to others because it is a great air conditioner.
5.0 Star Rating: Outstanding
I purchased this unit To cool the room I use as my office. I have an INVACARE Oxygen Generator for my sleep Apena and it makes the room hot. This unit is ideal for my purposes. The room stays cool overnight while my INVACARE machine is running. I also use it through the day when the temperature outside exceeds 90 degrees. This unit fits nicely and takes up very little space since I do not have space to spare. I would definitely recommend this machine.
5.0 Star Rating: Outstanding
I purchased the AC-12000E to replace an older unit that was failing. Performs very well the nano-mist feature is a big improvement over older designs. Keeps the computer room nice and cool. The lite weight and small size are a plus and the remote is nice also. Anyone needing an AC unit to cool a small to medium size room could not do any better than this model.
5.0 Star Rating: Outstanding
I'm a full time student and I have this unit for 3 years on 24/7, no joke outstanding machine. As long as I kept the filters clean, once a month I would say you will have no problems at all with this unit. I just bought a newer version of the AC-12000E and I don't even bother buying another brand besides NewAir. You will not regret it.
5.0 Star Rating: Outstanding
I use the New Air AC-12000E in the bedroom and the living room. I love the portability and it's very easy to set up. I can't wait to see the savings on my electric bill by not using the central air conditioner. By the way, the New Air AC-12000E does a wonderful job. It cools very quickly and doesn't make a lot of noise. I am very satisfied.... thank you for a great product.
5.0 Star Rating: Outstanding
I like the unit it is small, and cools well. The unit is not to noisy and was very easy to setup. I would recommend this AC unit to anyone who is looking for a portable AC unit. Ordering was easy and delivery was fast, thanks so much.
5.0 Star Rating: Outstanding
Water, Inc. sent the product to me immediately with no shipping cost. GREAT service from these folks!
5.0 Star Rating: Outstanding
It works well, is fairly quiet and cools my upstairs of about 800' with ceilings that go from 12-8'. It is a truly portable machine with a slim footprint. I definitely recommend it!
5.0 Star Rating: Outstanding
This air conditioner is great because it is so portable. We don't have a large house but, this ac unit cools the whole house! Then at night we took it in the bedroom and turned it down. It kept the room cool all night on low. It was far more efficient than the window air conditioners we were using. We had to run two of them. One in the living room and one in the bedroom. Now we only have this unit. Because it is portable we just wheel it from room to room. And compared to the window ones it saved us a whopping 50% off our electric bill!! Great job NewAir! Thank-you.
5.0 Star Rating: Outstanding
This AC is the best! Easy to setup, easy to operate and it doesn't keep us awake at night like our old piece of junk. Wish we'd bought this AC sooner. Oh, did I say that it keeps us way cool?!?
5.0 Star Rating: Outstanding
Great product that cools a medium size room well. We had one in our bedroom and then bought another for the office and they get the job done. I like how I haven't had to empty out any water trays. However, I would improve on the slats that go into the window. We have standard size bedroom windows but the slats barely reach the window height and then have difficulty tightening them to stay together. The units are easy to connect and operate, except for the above.
5.0 Star Rating: Outstanding
I purchased my portable air conditioning unit in the summer of 2009 and I have been extremely pleased with its performance. I live in a two bedroom duplex that has an open floor plan. Because of the floor plan being as it is, the entryway, the kitchen, the dining room and the living room are kind of all part of one larger room. Even though the living room (which is where I place the unit) is the coolest area, the air conditioner is sufficient to cool down the general temperature of the rest of the area too. It has been a blessing. I will be pulling it out of the closet as soon as the hot summer days arrive!
5.0 Star Rating: Outstanding
We are very pleased. The unit cools down the master bedroom very effectively.
5.0 Star Rating: Outstanding
We use this air conditioner to keep our living room cool. We had a high window, but we did not want to cover it with a window air conditioner. With this unit we only cover about 25% of the window, on the side. The unit produces a lot of cool air. We are very pleased with the unit.
5.0 Star Rating: Outstanding
Bought this air conditioner in 2009. Used to cool my family room and living room. Works well and maintains a comfortable temperature even when outside temperatures are above 100 degrees. Has timer features and remote control.
5.0 Star Rating: Outstanding
I have a two story home with air conditioning. Problem was that the upstairs still was to hot to be comfortable. I purchased the NewAir-1200E because I wanted to be able to cool a bedroom to make night sleeping more enjoyable without having to invest a lot of money. It was a snap to connect and vent out the window and it works like a charm. There is a slight noise but nothing compared to the discomfort of the heat. It is light weight and easy to move as needed.
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Water answer my phone calls quick! Great business!
Water answered all my phone calls quick and with a great service. Thank you! : )
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Wonderful
This unit is a bit on the noisy side when compressor kicks in but does the job wonderfully!!!
5.0 Star Rating: Outstanding
Product Construction
5.0 Star Rating: Outstanding
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
Tenants Satisifed
I bought this for my tenant's apartment as the building doesn't have central air. They have been very satisfied with it , cools very well. It's a powerful air conditioner and easy to install.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Works as Advertised
I bought this unit during the record heat wave and fires in CO as my house is not air conditioned, and I needed to at least cool my bedroom and minimize the smoke I was breathing at night. My bedroom is 320 square feet with 8 foot ceiling, and the 12,000 BTU unit cooled it down to 70 degrees and held it there. If I opened the dooor to the master bath and closet, it added another 200 square feet and although it took awhile, the unit would cool the whole 520 square feet down to 70-72 degrees while it was in the 90's outside. Very cool!! Perhaps a bit noisy, but I got used to it and soon slept through the night.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Better than a window unit
All the previous reviews are accurate, as far a ship time, packed well and easy to install, this unit is in my open living/kitchen area and looks better than I expected. Keeps the tempeture and humidity under control. I don't like cold so it's perfect. I did think it would be quieter than a window unit and at this point would be my only complaint.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
is easy to install!
almost considering buying another one!
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
3.0 Star Rating: Average
Easy To Use
4.0 Star Rating: Good
Very good product
P.S. I only rated ease of use average because the remote doesn't function well unless you are fairly close to the unit and it is aimed directly at the sensor area, which I'm still not quite sure where it is.
4.0 Star Rating: Good
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Great Product
Would highly recommend this product. It does exactly what it is suppose to do.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Great unit, a bit louder than I'd like, though.
This is a great unit, a bit louder than I'd like, though.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Blinding Arrival Speed, In-Great Condition-Great Price!
The Model- we purchased to enhance our existing cooling in our home. The Air Conditioner works very well and is the most powerful portable we have had experience with.. If we need another conditioner or advice we will use "Air and Water" without reservation! We recieved our product here in Utah in just-two days, after ordering on the internet!
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
It is nice and easy to use
We only used it twice since we bought it on sale late into the summer season. The 2 times we did use it we were satisfied it cooled the upstairs. The only down fall for us is we feel it is loud. When it kicks in to keep it at the set temp it is loud it woke up my husband every time. I hope he gets used to it like he says he will.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Recommended
I wish it were a little quieter, but overall I am very happy with the results and I'm considering buying a second one for a different room.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Good overall choice
The free ground shipping took less than a week to the Phoenix Metro area, which was excellent! Set-up was easy and cooling is sufficient for our master suite. Level of noise produced is slightly more than desireable but totally worth it in 100+ degree weather!
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Works but not hot enough outside yet.
Bought this product to replace an older portable unit. I have to say this unit is much smaller than my old one which is nice in limited space. Hasn't been hot enough out to really use it alot. I will review again later.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
effeicient but noisy for a bedroom
This product cools the bedroom very nicely, but is very noisy. It would be hard to sleep with this in a room.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
I was pleased with this product
My New/Air 12,000 E arrived when it said it would and is working fine. After, the hard time I went through last year trying to get a portable AC that worked upon arrival its like a maricle that this one is fine, doesn't leak and seems to be working fine so far. Thanks to Amazon for me even getting my money back from the store that sold me the others. This store was most helpful and I appreciated it. My only complaint with this one is that the exhaust hose has no permanent plastic fasteners on the ends and is supposed to just twist in the A/C and the exhaust plastic window outlet. Our maintanence man twisted it in but, I was dubious that it would stay and the next night it popped out. I now have it duck taped both to the window exhaust outlet and the AC itself but, if thats the only prob I have with it I will be happy. I do think the manufacturer should make something for the hose ends that screws into both the AC and the window exhaust plastic piece. Other than that I am well pleased. Because of that I didn't give it the excellent rating but, a nice AC. Very compact. I marked energy efficent because, it had to be marked but, my utilities are included in my rent so I have no clue on that. Im sure its noted for that so it would be good.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
This product was very simple to install and I enjoy the conveinance of being ablt to move from room to room.
The product was shipped from air n water with a great delivery time. When it arrived it was in good condition and within 30 minutes it was out of the box setup and running. This is a great unit for northern WI were we have a handful of hot days.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
Not overbearing in size,nice features,easy to use!
Bought this unit based on online reveiws. It seems to function well, easy to install and use. I purchased for a 324sq ft. sunroom addition with 11 windows and seems to be doing a great job keeping the room very comfortable. Have had the unit about 2 weeks now and temps have been moderate about 88 degrees the hottest day we have had so far, had temp on unit set for 74 degrees compressor kicks on and off as necessary fan circulates constantly to maintain temps. Overall nice unit, little on noisy side when compressor kicks on and off but not bad at all. Nice size not overbearing,easy to move around if necessary. Very satisfied with our purchase.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
better than expected.
unit is full featured including ion generator and performs better than expected.no left and right air flow adjustment is my only complaint.
4.0 Star Rating: Good
Product Construction
4.0 Star Rating: Good
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
nice product with nice features that performs well. Set up took aboout 1/2 hour. No tools
The only issue we had with setting up the a/c unit was the length of the hose and the height of the window from the floor. We ended up having to get a stand for the unit. But other than that it was easy to set up and easy to start getting the room cooled off. The timer is a nice feature. The unit is relatively quiet. We're happy with the purchase of this unit.
4.0 Star Rating: Good
Product Construction
3.0 Star Rating: Average
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
good for one room, fast cooling
we bought NewAir AC-12000E to cool down our bedroom (not very big). With door closed, it works fine. The room is cool and comfortable within minutes. We haven't tried to use it in bigger rooms.
4.0 Star Rating: Good
Product Construction
3.0 Star Rating: Average
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Great Small Portable A/C
Additional comments: Air and Water, Inc. was great to deal with. They had to do an extra check on my credit card, and were very patient with me whenever I called for an update. The unit arrivied within the time frames and without damage to the box. Thank you!
4.0 Star Rating: Good
Product Construction
3.0 Star Rating: Average
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
cools great
The unit cools great. The downside is when the room reaches the desired temperature the fan goes on which is good. However, when the compressor kicks back on, it is very loud and wakes me up every time. The unit is self evaporating so you don't have to drain the unit every day like I did my old one. So far I have had it running every night for 2 weeks and have not had to drain it yet.
4.0 Star Rating: Good
Product Construction
3.0 Star Rating: Average
Product Performance
4.0 Star Rating: Good
Easy To Use
4.0 Star Rating: Good
Works well.
The only negatives are it's little louder than I expected, and the exhaust tube should be insulated to prevent heat transfer.
3.0 Star Rating: Average
Product Construction
5.0 Star Rating: Outstanding
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
I would definitely recommend this unit
All in all, I would definitely recommend this unit for the cooling efficiency.
3.0 Star Rating: Average
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Overall, it's an OK product.
The venting tubes and the connector were poorly designed. Some hot air flows out even if you try your best to jiggle it to fit.
3.0 Star Rating: Average
Product Construction
4.0 Star Rating: Good
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
4.0 Star Rating: Good
Good product
This ac was hooked up yesterday. Installation was very easy and I like how the unit is compact enough. My only two complaints are that the hose isn't very long and therefore placement was an issue and the unit is noisy. We are using it in the bedroom, but we couldn't sleep with the unit on and had to turn it off. Otherwise, we are satisfied.
4.0 Star Rating: Good
My only complaint is that the unit is quite loud; so much so that it is difficult to carry a conversation with the unit running.
4.0 Star Rating: Good
With this new air conditioner it has made our bedroom sleepable. We have central air in our home, but it did not keep our bedroom cool enough to sleep at night. Especially when the days were in the 90's. This has been a life saver and I highly recommend it to anyone. It is a little noisy, but you can't have everything. Great.
4.0 Star Rating: Good
The unit did the job of getting the room cool in a short amount of time, but when it would kick on, it sounded like a jet taking off. It took a few nights of getting used to before I could sleep through it.
4.0 Star Rating: Good
The air conditioner is doing a great job of cooling my 350 sq. ft. apartment. It's a little loud, which makes it hard to watch TV while it's on, but it's well worth it. I give it an A :)
4.0 Star Rating: Good
There's not one piece of the product that has a brand name on it. Makes you wonder if it's all odd parts put together. It cools a small room quickly, but it's very noisy. The TV has to be on the loudest volume to be able to hear it. If it's on for several hours, the motor is so hot that the room starts to warm up again!
4.0 Star Rating: Good
This unit works well in a small office. We have it up on a filing cabinet and vented into the drop ceiling. The only negative is that it is very loud.
4.0 Star Rating: Good
I bought this for a 215 sq. ft. room so it is oversized. I figured if I move I may have a larger room and may need it. It works very well but the compressor is a little noisy; I don't think any noisier then a window unit. I like it and would buy it again.
4.0 Star Rating: Good
I'll have to say that I'm very satisfied with the way the NewAir 12000 functions. I have a room about 180 sq.ft. that cools down very quickly when I need it to. I also have vaulted ceilings, so that probably adds about another 30sq.ft. that the AC has to cool down and it does so flawlessly. The noise level is ok (for my ears at least) and setup is easy to understand and fairly quick. Remember that this AC does not have that evaporation tech. so you'll have to drain it yourself; I've had the AC for about two weeks now and I still haven't seen the indicator light telling me the tank is full. Anyhow, economical says it best. $400 is not too much to spend when we're talking about the place where we would like to be the most comfortable... the bedroom!
4.0 Star Rating: Good
Use the New Air AC-12000E to cool my garage when I am working on projects out there. Performs fine.
4.0 Star Rating: Good
Air conditioner is easy to set up and does a good job in cooling a room. Good when you want to move from one room to another.
4.0 Star Rating: Good
We have a fairly large upstairs bedroom that was converted from an attic, and it's got a couple of skylights, so I knew a 12000 BTU unit wouldn't be able to maintain the room at a low temperature on hot days. But on a sunny 90 degree day it will keep the room temp in the low 80s, which is a big improvement. So far no problems with moisture buildup or water leakage.
4.0 Star Rating: Good
I bought this unit for the play room over my garage, which is poorly ventilated and poorly insulated. The unit keeps this space livable during extreme heat like we had this summer (100+ degrees) but it's not equivalent to regular AC. Also, the window exhaust kit is rather cheap. The design leaves gaps of wide open space and the plastic holding the window open is not insulated. I filled the gaps as much as I could with weather stripping. Only other complaint is the compressor makes a fair amount of noise when running. On the plus side, my play room would not be bearable without this unit. I leave it running all the time and was expecting to take a hit on my electric bill, but there was none...so it must be pretty efficient.
4.0 Star Rating: Good
This is, overall, a very good product. The unit looks good and does a good job cooling my studio. The only thing that really needs improvement is the flimsy plastic thing that fits into the window and is the outlet for the hose. If you can get it to stay in the window, and not have the hose fall out of it, you're in business! It's a shame satisfaction with such a good unit is lessened because of a non-integral component...a component that could easily be replaced with one that works.
4.0 Star Rating: Good
It works very well, it is perfect for my needs. You might not want it in your livingroom because of the noise, otherwise it is a very good product.
4.0 Star Rating: Good
Units are fine. Probably could do with 1 or 2 more to cope with the size that I'm trying to cool. Will look into purchasing them at a later date. Only complaint/issue is that one of the units came without the HEPA filter. I wrote and complained and then filled in the subsequent paperwork that was sent. To date, still haven't received the filter. Not happy running this unit minus the filter. Thanks.
4.0 Star Rating: Good
The controls are easy to understand, the unit does what it is supposed to do. It is a little louder than I anticipated, but probably not so much more than a standard window AC. I would recommend purchase.
4.0 Star Rating: Good
I have used this product a couple of times, but it is easy to use and effectively cools the master bedroom to allow for comfortable sleeping.
4.0 Star Rating: Good
This is my first NewAir brand portable air conditioner. It is, by far, a more powerful unit than my previous unit that I had many years ago. Nice design, it's a bit smaller than I expected. The controls are easily accessed and the remote makes things even more convenient. The unit has a nice quality feel to it, it doesn't have that "tin can" or "plastic toy" feel. Set up was very easy. It was actually longer to unpack it and to choose a location for it, than it was to install it! It's not as powerful as a window unit of the same rating, and I didn't expect it to be. However, it is more powerful than I expected for a portable unit. The only down side that I have, is how loud it is. Noise probably goes hand in hand with its power but, the fan noise added to the compressor cycling on and off is bit loud. Not gas lawnmower loud but, it'll force you to turn up your TV or if you're a light sleeper, keep you up. Even considering its noise level, I am still very happy with my AC-12000E and would recommend it.
4.0 Star Rating: Good
Air conditioner was easy to set up and use. Keep room comfortable during very hot weather.
4.0 Star Rating: Good
Tried it in a few different rooms of varying sizes and have not been able to get room temp below 74 degrees. I don't find that to be a big issue because it's much cooler than 85 or 90.
4.0 Star Rating: Good
I purchased this AC so that during the day we could use it in the living room (13x20) and than use it in my baby's room at night. The AC does an OK job in the living room. We use a fan to help circulate the air. It does a much better job in my baby's room (9x12). It's very easy to move it from room to room, especially when using the window kit the windows are the same size. It rolls very easy from room to room. It hardly ever needs to be drained- the window kit does a great job of getting the moisture out of the AC- even during this very humid summer.
4.0 Star Rating: Good
Cools all my bedroom and the second room if I leave the door open, supports my central air.
4.0 Star Rating: Good
However, it is quite loud making conversation difficult, and the directions for attaching the exhaust hose are inadequate. The hose really needs to be turned into place, not just inserted. Also, the sliding attachment for my window vent was too short, so I have had to fashion an extender for the short piece from a piece of wood and a piece of cardboard. If I can find someone to saw the included plastic extender piece for me, I'll be able to use the plastic extender provided.
4.0 Star Rating: Good
comfortable. We both wish the unit was quieter, though.
4.0 Star Rating: Good
It works great to cut the humidity. It cools down an attic room, not as well as a window unit, but enough to make it comfortable.
4.0 Star Rating: Good
Just used it for the 1st time this weekend in a small lake house. Turned it on in the living/dining room area only and it took about 4 hours to cool off. Guess I shouldn't expect it to work like a central a/c. It will work well for what we need. Hot air coming from back of unit is more than I expected. Really needs to be vented, but we just put it on our fireplace mantel and let it vent into the fireplace which worked fine.
4.0 Star Rating: Good
I bought two of these units and they work great. If I could change anything it would be the venting at the window. The vent 'bar' is not a tight fit.
4.0 Star Rating: Good
Product is good and has great features but when the compressor kick in it's a little noisy. Also, I have it upstairs and it vibrates everything (walls, floor ceiling etc) Overall a good unit and it does cool very well to about 75-76 but no cooler. Works well for what I use it for to cool the room before bed.
4.0 Star Rating: Good
This is great at cooling down the room but when it switches from plain fan to A/C it sounds like there is an airplane in the room. I like the white noise, but this is bordering on too loud. It also shakes the house when it moves to the A/C mode. It's in a 2nd floor room. I may try to put some cardboard or some other 'quieting' flooring under it to see if that helps with the excessive noise and vibration. Well built and great cooling effect.
4.0 Star Rating: Good
It is 97 outside have my NewAir ac 12000e set at 76 it is 79 in my room now very good.
4.0 Star Rating: Good
This unit cools as described, once it gets cranked up. The installation is probably easy on standard windows, but I was installing it in an older sash window. The window was more narrow than the smallest size permitted by the slide, so I had to cut the end off with a hacksaw. Once I had the proper width, the hose adapter was then resting on the window sash, causing stress on the upper part, causing the whole assembly to pop out of the window. I had to build a support for the hose adapter to relieve the stress, then secure the whole thing in place with duct tape. Hardly a 5-minute set-up, more like an hour with tools and a good bit of improvisation.
4.0 Star Rating: Good
Our only complaint is that it is quite loud and sometimes hard to hear over the blower. BUT, if you want cooler air, that's what you need is a good blower!
4.0 Star Rating: Good
I really like how it cools the room so quickly, it is a little louder than I expected. But, I have it right next to me in the living room. My house has been a lot cooler with this product.
4.0 Star Rating: Good
Really easy to set. Up and running in 20 minutes. So far only used as a fan. I think I am going to have a small issue with unattaching the hose from the window kit to move the ac to the bedroom. Concerned about breaking either the hose end or even the window kit. Regardless I would recommned product to a friend :O)
4.0 Star Rating: Good
I purchased the unit to cool the rear of my small ranch home, about 900 sq ft. total living space. I have a window unit which cools one end of home and needed another AC unit for the other end where the bedrooms are. Once the house is cool and dehumidified with both units running, I can turn off the noisy window unit and the NewAir AC-12000E maintains the cool temperature in the home. In the Auto Mode, it saves power by turning off the compressor with the automatic thermostat. It is larger that I thought it would be and takes up floor space. The window attachment is flimsy, a mark for burglars to remove easily and not engineered very well. With foam insulating strips and duct tape, the window will seal. I drilled holes in the metal window and used metal screws to make the window more secure. All in all, it does a great job cooling my home.
4.0 Star Rating: Good
We have been using the NewAir 12000E for about 2 weeks in our second story bedroom. I find that if I turn the unit on around 6:00 pm and close up the room by the time I go to bed I can easily raise the temperature and the unit will not have to go to the cooling cycle for several hours. I do find the cooling cycle is a little loud but it doesn't have the high pitch that many window units have. It is easy to set up and move around as needed. Generally, we are quite satisfied.
4.0 Star Rating: Good
We live in Pueblo, CO, which has been over 100 degrees almost since we received our unit last week. Our 1200 sq. ft. main floor is kept pretty cool by this one unit. We close off the bedrooms during the day and that helps the unit keep up. We do not have shade trees so our house is extremely hot. The unit is quite noisy but that is not as bad as the heat. When we can afford central air and shade trees we will move the unit to our offices.
4.0 Star Rating: Good
dining-room). We have used 2 window units for years but these were getting old and were inefficient. The NewAir AC-1200E does a very good job of replacing these old A/C units. Not only is it energy efficient, the vent can be placed in a window without removing the screen. I like this added security feature.
4.0 Star Rating: Good
I have been pleased with the unit, it does a great job cooling down a room approx 15-29 ft. Temps have been in the 90's and sticky yet the first drop of condensation has not run out of the hose. My only complaint would be the noise of the unit it thumps and the fans are noisy.
4.0 Star Rating: Good
Thank you.
4.0 Star Rating: Good
Would definitely recommend it to others.
4.0 Star Rating: Good
The Colonnade in Newark, NJ is a glass tower, with little built in air conditioning. It needs a supplement in the summer. Only problem is that it often blows a fuse, and I cannot put in a larger fuse. Hopefully they will rewire the apartment for this summer and I will be cool.
5.0 Star Rating: Outstanding
Product Construction
4.0 Star Rating: Good
Product Performance
2.0 Star Rating: OK
Easy To Use
3.0 Star Rating: Average
Good if you're in an apartment
I expected more portability with the portable air conditioner, but it could only operate about 2 or 3 feet away from a window. The unit was somewhat louder than I expected, but cooled well. Also, the window adapter didn't fit my home's windows, and it would have needed a different configuration to work. After a day or so, I called Air-n-Water and received Return Authorization -- which the company handled with courtesy and in an efficient manner. Kudos to the company, and I do plan to buy a new window unit soon, and I will definitely go back to Air-n-Water to purchase!
4.0 Star Rating: Good
Product Construction
2.0 Star Rating: OK
Product Performance
3.0 Star Rating: Average
Easy To Use
3.0 Star Rating: Average
i was dissappointed as it doesn't cools well as i thought it would.
does not cool as well as i expected and has to be in one place . not a lot of mobility
3.0 Star Rating: Average
Product Construction
3.0 Star Rating: Average
Product Performance
3.0 Star Rating: Average
Easy To Use
3.0 Star Rating: Average
overall good product
very easy to install , easy to move, cools pretty quickly but is very loud.
3.0 Star Rating: Average
The air conditioner works okay... nothing spectacular, but cools down the room after a couple of hours. It is terribly loud, however. My friend had a Sharp unit that was much more quiet, but less powerful. I think I would trade peace and quiet for a less powerful unit.
3.0 Star Rating: Average
The unit cools one small room reasonably well. My wife finds it a bit on the noisy side. I found the exhaust duct a bit difficult. I'm glad to have it and would recommend it for cooling a room where a portable is required.
3.0 Star Rating: Average
This air conditioner worked fine right out of the box. It is fairly quiet too.
3.0 Star Rating: Average
The NewAir that I received was a disappointment! Done everything to make it cooler and should have bought another type of unit. Big mistake.
3.0 Star Rating: Average
My only complaints wit this unit is that is too loud loud for my liking. You might like it a bedroom if you are a light sleeper.
3.0 Star Rating: Average
family room.
3.0 Star Rating: Average
Bit noisy, don't think timer works.
3.0 Star Rating: Average
The vent hose is about 12" too short and now I will have to come up with a hose entension to reach the additional 12", otherwise he portable air conditioner works just great.
3.0 Star Rating: Average
This item works pretty well, but on a hot day nothing but full power will keep a room cool. I expected the unit to be a little more powerful than it is. Also, the unit is not very quiet. It seems fairly loud to me.
5.0 Star Rating: Outstanding
Product Construction
2.0 Star Rating: OK
Product Performance
5.0 Star Rating: Outstanding
Easy To Use
2.0 Star Rating: OK
Great product with a major flaw!
This air conditioner would be one of the greatest I had ever owned if it didn't have one major flaw! The piece that causes it to evaporate the water keeps breaking! We drain the unit all the way and then within minutes it says the tank is full again! At first it works great, then within a month of using the air conditioner it starts to break. It doesn't have a way to turn it to the fan once it thinks the tank is "full." Also it's very hard to drain. You have to take out a screw, then plug, then put on this plastic tube and lean the machine to drain it. It doesn't take too long, and if the evaporation part worked well it wouldn't be a problem, but once that piece is broken your screwed. I'm going to call the company monday and see if they will switch out this model with another. This is my second one of the same model and it broke the same way! We baby it and use the fan more than the AC part, i just wish I knew what was going wrong with it!
3.0 Star Rating: Average
Product Construction
2.0 Star Rating: OK
Product Performance
4.0 Star Rating: Good
Easy To Use
2.0 Star Rating: OK
I'm very disappointed with the performance of this product.
The unit is very easy to move and to connect. However, it does not cool the rooms as I hoped. I don't typically enjoy air conditioning and I am usually chilly. The Philadelphia heat wave made me surrender and make this purchase. That being said, I am always cold... I'm very sensitive to AC, so if I feel like the unit isn't cooling a room, then it really is not bringing the temperature down. At first I connected it in my living room, and i thought that possibly the size of my livingroom was just a bit more than the unit could handle. However, when I moved it to my bedroom which is a small room with average height ceilings, I expected that it would work well and possibly might be too powerful for the size of the room. It was not. The unit blasts a powerful (and noisy) stream of cool air that if you are standing directly in line with the vent does feel chilly. But as soon as you move out of the stream of air blowing out the vent, you feel a noticeable increase in the temperature of the room in general. Even after leaving it on the entire day while I was at work and lowering the temperature setting to as low as it could go, my bedroom was only a little cool when I returned home after work. The unit works more like a large fan and dehumidifier than air conditioner that cools your room. I expected a much higher quality performance based on the BTU's and the high price (approximately $375). Also, the unit is somewhat loud. I don't think it would bother me if it was cooling as I expected it would but for it too be so loud and ineffective, I'm very disappointed. I could have paid less money for a more effective, lower BTU window unit and it would have cooled more effectively. The only perk about this unit is the portability.
2.0 Star Rating: OK
We bought this unit for use in our upstairs bedroom. While it is easy to move and cools the room OK it is very noisy for bedroom use. Even when just on fan it is loud and bothers us when we are sleeping. When we first tried this unit in our living room it was so loud we could not hear the TV without turning it up so loud the neighbors could hear it!!
2.0 Star Rating: OK
Purchased this product due to the sale price. Product arrived exactly as expected. Easy installation. Average size room. Runs all day and only does mediocre job of cooling. Of course we are experiencing real hot days right now averaging 95% daily. So I really don't know, but I would not buy again.
2.0 Star Rating: OK
Does not cool as well as I had liked. Runs constantly to cool to 79 degrees.
2.0 Star Rating: OK
The NewAir ac-1200e is better than average ac unit. It cools fast and the set up is straight forward. Basically just plug in and turn-on. It is a bit noisy but not more than most other units, certainly not as quiet. I do wish it had a dehumidify mode. It does take moisture from air but the mode functions are cool, auto and fan. This is a bit confusing as it says it does dehumidify. The owner manual is also skimpy and does not explain this either.
3.0 Star Rating: Average
Product Construction
1.0 Star Rating: Poor
Product Performance
3.0 Star Rating: Average
Easy To Use
1.0 Star Rating: Poor
terrible performance from the NewAir AC-12000E
I am very disappointed with this unit.
1.0 Star Rating: Poor
The portable airconditioner (12,000 BTU!) is not able to cool down a room of 300 square feet. With a starting temperature of 85 deg F, it falls to 83 deg F.
1.0 Star Rating: Poor
The product is very noisy, and can't cool an 14 x 16 room to 78....
1.0 Star Rating: Poor
Incredibly noisy - bought for a bedroom and there was no way to sleep through the noise.

Need advice? More information?

Question:
Why did you buy this item?
Answer:
I have 1 and want another 1 for summer
- Darlene W. on 03-18-2014
Answer:
Good customer reviews and pricing
- Michael K. on 03-21-2014
Answer:
we purchased a NewAir 10K BTU for a smaller apartment 3-4 years ago and now live in a large home. Our original unit lasted through 2 BRUTAL Arizona summers, and one humid and hot Nebraska summer and is still kicking! we are purchasing another unit so my husband can use the old one in the attic where his band practices, and we will use the new unit on our main floor to keep my office cool during the day (I work from home) and our bedroom frosty cool at night.
- Kyle B. on 04-01-2014
Answer:
after extensive research of reviews, unbiased consumer reports. Comparison of pro's and con's, this unit went to the top of my list
- Roger P. on 05-03-2014
Answer:
Feed back
- Bonnie D. on 05-15-2014
Answer:
ease of installation
- Cindy F. on 05-14-2014
Answer:
I bought one last year and I love it. I needed a second one for a different house.
- Alan T. on 05-16-2014
Answer:
Good reputation
- Randy A. on 05-16-2014
Answer:
Portability and efficiency are important to me. I seek high quality manufacturing in the products I purchase.
- gary b. on 05-19-2014
Answer:
Need for sons bedroom
- Karen M. on 05-19-2014
Answer:
Looking to for a portable ac unit to cool master bedroom.
- Marian S. on 05-19-2014
Answer:
Good features, quiet
- Sharon G. on 05-28-2014
Answer:
Recently purchased a new air water cooler and we are very happy with it. Plus, it's the size we have been looking for at the right price.
- Lorraine D. on 06-26-2014
Answer:
Specifications match my criteria. Proven to be a winner.
- Colette M. on 06-27-2014
Answer:
High Capacity to cool
- Stephen P. on 06-28-2014
Answer:
I heard it was a reliable solid unit
- Oliver M. on 07-01-2014
Answer:
I read online reviews, researched other companies and am going with my gut. I am hoping for a great product. I'll let you know my thoughts after I receive this product. I'm a person that will recommend or not recommend a product on my experiences. Crossing my fingers...
- Debbie T. on 07-06-2014
Answer:
Great value and good reviews
- Rosemary B. on 07-09-2014
Answer:
Very affordable and covers the area we need in case of an emergency with our central air. It has been on the fritz since last Friday and our temps in southern Ca. have been in the 1 teens for months already. Will love having the peace of mind while we save for parts and new duct work.
- BEVERLY J. on 07-10-2014
Answer:
Price was right.
- D R B. on 07-09-2014
Answer:
The reviews were good and so was the price.
- George H. on 07-09-2014
Answer:
I look forward to using this portable A/C unit while camping in the southern US. Awesome price that couldn't be turned down.
- Jeffrey D. on 07-10-2014
Answer:
There is the flexibility of cooling in the winter, adjusting the temperature to a comfortable level in the winter; sleek design and easy to use function. This is an excellent buy for anyone seeking a product of high quality and aesthetic appearance.
- Melvin M. on 07-10-2014
Answer:
Good price
- Stephen H. on 07-10-2014
Answer:
Best deal and best company with great customer service
- Suresh K. on 07-09-2014
Answer:
It was a great price and when you live in a big home sometime it cost less (no really all the time) it cost less to run a unit like this.. just where you are occupying space. Thank you Brad..
- Dianna S. on 07-10-2014
Answer:
I have been looking for this item and this was an awesome deal that I couldn't pass up. Thank you!
- Patricia S. on 07-10-2014
Answer:
Found on Brad's Deals, checked Google reviews, the were good!
- Richard B. on 07-10-2014
Answer:
I spent a day driving around looking at units all over Salem. I thought the units were overpriced and just felt that this price was a great deal!!
- William W. on 07-10-2014
Answer:
the price is great!
- Nancy S. on 07-11-2014
Answer:
consumer reports rated it high
- chris k. on 07-17-2014
Answer:
Because I'm tired of sucking up water from our DeLonghi portable air conditioner, and there were only good reviews for your product!
- Vicki A. on 07-27-2014
Answer:
A shot in the dark, I have no idea. Lowes had 24 choices, I gambled!
- Manny F. on 08-03-2014
Answer:
Already have one AC like this, and because we are using them outside in South Louisiana, I need another one to keep things cool
- Joe H. on 08-16-2014
Answer:
We live in the desert and summer days here are 110-115. My husband's office has a/c but its not enough on those days facing west. So this will keep him cooler without running the a/c on 3600 sq. ft.
- Cathy M. on 08-19-2014
Answer:
first one I found
- Philip F. on 08-22-2014
Answer:
Read the reviews and testimonials on the website. It seems people like the product so I'm gambling that my decision will pay off
- Joon Y. on 09-12-2014
Answer:
I have had one for three months and it has been great
- Robert H. on 09-15-2014
Question:
Does it really cool the air enough? What temp can you bring it down to--68? 70?
- Janice M. on 2014-03-05
Answer:
It certainly does! The room we have it located in might be 200-400 sq ft and it works nicely. It is a little more than white noise but it sure does cool temps down quickly. I've had it as low as 68 myself, though it may go lower. Hope that helps!
- Stephen R. on 2014-03-06
Answer:
This is her husband Sean...the AC does what its expected to do...it will reduce the air temp at least 5 to 7 degrees...i have 2 in my shop, opposite corners because the front of my shop is glass. When sunset the heat can get unbearable during summer. With ACs going keeps things cool...the air output is great..least 18 feet from unit to my station.....bottom line it is worth tge money.....its easy to maintain if you keep filters clean....will not leak either....hope you get one....my first i got 3 years ago...my second last year.....take care.....ps...buy the warranty if available
- Julie N. on 2014-03-06
Answer:
Janice I have a large bedroom and it cools so well that the temp is 68-69 in 80 or .higher temp. .It cools fast and then turn it down to 70
- Liz H. on 2014-03-06
Answer:
Have not used it yet - for my summer home. Will try it out this summer
- David M. on 2014-03-06
Answer:
I live in New Mexico, hot . I use this model in my living space, outside temp over 105 inside temp, 70
- Robert B. on 2014-03-06
Answer:
This machine works for my home office. The lowest the temp can be set is 70 degrees. I set it at 71 or 72 and it is able to achieve this.
- Suzanne R. on 2014-03-06
Answer:
In my large space (600 sq ft.) it has no problem getting down to 72 very quickly. I am sure it could go lower....but I have never needed to lower it past 72.
- Daniel C. on 2014-03-06
Answer:
We bought this for a pop up camper. We used it this summer on a 90 degree day with high humidity. It took a few hours (maybe 2-3) but the temp was down to mid 60's and I had to shut it off that night as we were cold. It worked well beyond what I expected because as you can imagine a pop up camper is not a well enclosed location. This is the only time we used it this summer.
- Tammy M. on 2014-03-06
Answer:
If you are needing a portable unit, this is definitely the best one I have owned. It does not cool as well as a window unit, but it does do a great job circulating the cold air it produces since it has a much more powerfull blower than other ones. I also live in a place where it is ridiculously humid and I have never had to empty it. A BIG plus if you live in an area with sticky summers!
- melanie d. on 2014-03-07
Answer:
I have it unplugged for the winter but if I recall correctly, I believe it goes down to 65. I am using this in a 400 sq ft., uninsulated garage to provide shelter to 2 rescue cats that showed up in succession at my home a few years ago. Given that the garage is also drafty, i.e. cracks around the doors etc., the a/c unit does a very good job at reducing the humidity and the temperature in that area enough for them to stay in their overnight, even on the hottest of days we had last summer. It is the best unit I have found...
- Robbin H. on 2014-03-07
Answer:
The unit works really well. You need to turn it on early to get the room temperature down and keep it down. It will definitely keep the room at temperature you set. Very happy with unit.
- Ken F. on 2014-03-06
Answer:
We live downtown in a 3rd floor condo that is 1800 Sq feet, with 12 foot ceilings. I use it to cool just one 450 foot area and it will get all the way down to 65 on a day it could be 90+ outside. Now remember we are in Montana and we have almost zero humidity in the summer. Hope that helps. MAA
- Marty A. on 2014-03-06
Question:
How is the efficiency for an electric bill? Live in very high cost of electricity and looking for economy as well as cooling power! Thanks.
- Hi M. on 2014-05-19
Answer:
I am so glad we bought this. No regrets.
- Maja W. on 2014-05-24
Answer:
We also live in an area of expensive electricity: San Diego, Ca. Depends on the usage. I do not do well in the heat. Our bill is about $35 more. I could not honestly tell u how many hours that includes. Anything above 78 degrees, i turn it on in the bedroom. Sorry I can't give you any more info.
- Maja W. on 2014-05-24
Answer:
That's a tough one to answer. My power bill dropped dramatically as I no longer had to cool the rest of my house just to cool my bedroom. However, I can't really tell you if it draws more electricity than a microwave or toaster. I do recommend the unit though if the heat interferes more with your sleep rather than living through the day. I couldn't get restful sleep until I got this unit. I love still being able to use my goose down comforter in the summer.
- Robert B. on 2014-05-20
Answer:
Not bad, it works out to about $3.00 a day to run them at peak times.
- Marty A. on 2014-05-20
Answer:
We only use this camping so I am not sure cost of running.
- Tammy M. on 2014-05-20
Answer:
It will not run up a high bill....i have 2 running in my business yet havent seen my bill spike at all..
- Julie N. on 2014-05-20
Question:
all my windows open out, will this exhaust vent fit this type of opening?
- Blair S. on 2014-07-07
Answer:
Hello, yes it will. look into a larger plastic kit for your size crank out. included with A/c was a double hung window venting kit
- Anthony G. on 2014-07-10
Answer:
.my window slides and after inserting the kit the window slides up against the kit edge to seal the window off. It would work probably if.yo.u left the window out or open, and then put plywood or something into the screen space to .block. the window would be my .only guess. 'good luck
- Liz H. on 2014-07-07
Answer:
My windows tilt out and I use this unit but you must do some alterations. I cut the adapter that usually goes into a sliding window to tightly fit in my window frame and then bought some clear plexiglass which I then used to block off the rest of the window opening.
- melanie d. on 2014-07-07
Answer:
All our windows are double hung, so I don't know the answer to your question.
- J E. on 2014-07-07
Question:
We have had 2 DeLonghis that leaked and ruined our carpet and the wall, any problems with these needing a pan underneath?
- Vicki A. on 2014-07-26
Answer:
No, this unit works great. I pretty much run it 24/7 during the hot months and don't have any issues with condensation. Just have to make sure you clean the filters often.
- James M. on 2014-09-02
Answer:
In a year and a half we have had no issues at all. I use it to cool a server room and vent the hot air into the ceiling. It runs non stop at 74. I have not had any water to drain yet. For me it has been an excellent product.
- Alec S. on 2014-07-26
Answer:
I haven't been able to get it ti work, so I can't answer your question.
- John L. on 2014-07-26
Answer:
I have had no problems with leaks and haven't seen any signs of water. This type of unit doesn't have water running to it to have that issue.
- Sandy D. on 2014-07-26
Answer:
I own this unit and have had it on carpet for about a year and ran it for 8+ hours a day all summer and it has never leaked.
- Eric G. on 2014-07-26
Answer:
I use 2 of these units in a computer room. They have been running continuously for almost a year now. The light that shows when the water needs to be emptied has never come on and there has never been any leaks. These units are on tile not carpet and Montana and our computer room are both a dry climate. Randy Zickuhr
- Randy Z. on 2014-07-26
Answer:
So far no leaks with this one, we have it setting on the carpet and have never even had to drain the internal tank. I was truly surprised at the end of last years hot season I set it up on a short wooden stand and went to drain what ever water it had collected, and found it was empty. My wife and I call it the beast as it is a little noisy but it puts out plenty of cold air. As some said in the reviews the Temp readings are abut 5 degrees off. If you want to keep your house at say 69-70 you need to set it to 63-64 to get it to start cooling. We also have a 10 year old Soleus that is quieter, but doesn't put out anywhere near as cold of air. It keeps chugging along though so we use them both when it hits the 90's. We have high ceilings and about 2400 sq. ft of which we cool about half that and these do a pretty good job.
- Chuck Price on 2014-07-26
Answer:
Vicki, No I love mine. It has not leaked or give me any trouble. Works beautiful and I love it. It cools my whole down stairs. Love my purchase. Darlene
- Darlene W. on 2014-07-26
Answer:
Hi :) Ive had this unit for about a year. Its sitting on a hardwood floor and it hasn't leaked at all, nor has the "water full" light come on to indicate that I need to let the water out.
- RICHARD B. on 2014-07-26
Answer:
This portable has operated perfectly. We have not had any water leakage problems. The attachments to prevent water leakage works well. I shopped many machines before choosing this one.. I can honestly say, I would recommend this unit highly.....
- Stephen L. on 2014-07-26
Answer:
No problems. Own 2 of them: one is 5-years old, the other is 1-year old, never one leak.
- Fred L. on 2014-07-28
Answer:
Vicki I have had the New Air for more than a year and have used it through all 4 seasons. I have yet to even have to empty the overflow water drip pan. The evaporating feature works so well that I do not even think any water accumulates. Very happy with the unit thus far. Just have to clean the filters every now and then just like you would with any other HVAC unit.
- Bimal P. on 2014-07-28
Answer:
Have yet to have any problems , other then needing a blanket -.o
- Richard E B. on 2014-07-30
Answer:
Hi Vicki, As a matter of fact this does have a drip pan. But I have never had to use it! Not one drip has leaked. It seems as if the technology burns off the condensation through the vent hose. I use this thing every day all day for over 12 hours right now. Not one drip ever! I am shocked and awed by that, FYI. :-) p.s. This keep the 10x10 room ice cold on low cool setting @ 73. Hope this helps. Dave
- David C. on 2014-07-30
Question:
How is the unit vented? Does it need outside access?
- Steven P. on 2014-08-05
Answer:
yes the window is open approximately 4 inches and it is vented outside with screen intact
- carol j. on 2014-08-06
Answer:
Yes it does need to be vented to the outside to remove the hot air.
- Ken F. on 2014-08-06
Answer:
Yes, the unit is vented outside through a window. It comes with a window adapter that will fit most any window and a long "dryer vent" type hose to go from the unit to the window. Very easy installation.
- Stephen H. on 2014-08-06
Answer:
Yes. It has an "accordian" type tube that attaches to a flat piece that sits below a sash window, i.e., the window is actually open about 3 inches and the piece fills the open space. If you have casement windows, I think there may be an alternative method for installation, but I'm not sure. Hope this helps.
- Lorraine D. on 2014-08-06
Answer:
It vents outside via a duct and a window insert. Excess water is trapped in a pan or can exit the unit via an included hose.
- Jeffrey D. on 2014-08-06
Answer:
It comes with an extendable blockage for a window. Has a duct hose for the hot air vent which does need to be vented outside somehow. Typically that window block works best, will work in both vertical and horizontal openings.
- Jason W. on 2014-08-05
Answer:
Yes. It's vented out a window and comes with the window kit. Simple to install. If you don't use the vent kit that's included you'll have a lot of warm air in the room and it'll feel like your machine isn't working. Having it vented to the outside really makes a huge difference.
- Mary B. on 2014-08-05
Answer:
Yes! You have to vent the unit using the hose provided. I used the adapter and placed it in my living room window. This allows the heat created by the unit (while it is cooling) to be focused away from the inside of the house.
- William W. on 2014-08-05
Answer:
Yes needs to be vented out a window it has it comes with a window vent kit
- William B. on 2014-08-05
Answer:
It is vented with a 4 inch vent hose from the unit to a window. The hose and window kit is provided with the AC.
- Robert H. on 2014-08-05
Answer:
Yes it needs to be vented outside (or I suppose into another closed off area of your home that will get all of the warm air). There's an exhaust hose with an adaptable window attachment. Works well in horizontal opening windows.
- Keith G. on 2014-08-05
Answer:
Yes. it needs outside access. There's a vent hose that attaches to a window insert. It's easy to set up but you definitely need a window.
- Carla B. on 2014-08-05
Answer:
As with all such Portable AC Units, the Hot Air & Moisture that it removes in the cooling process must be safely & completely Vented to the Outside, well away from the AC Unit. AC Units (such as this) come with Vent Kits : Large, Flexible Hoses (similar to Clothes Dryer Hoses) w/ some type of Nozzles/Brackets that make it possible to mount them into window openings ( may involve custom Partitions to be made w/ Gaskets & Trim work ) or cut holes to Vent outside.
- Kent M. on 2014-08-05
Answer:
yes. you need to hook up to windows kit which fits even a bigger window (not perfectly) as there are some openings... But the unit works good in our 500 sq ft master bedroom where we don't much AC from the central air....
- Suresh K. on 2014-08-05
Answer:
It needs to be vented outside. The unit is vented through a window. It comes with an exhaust hose that gets fitted in the window (either horizontal or vertical). I had to buy an extra extension piece that holds the exhaust hose because my window was a vertical slider and the one that came with the unit wasn't quite long enought.
- Marian W. on 2014-08-05
Answer:
It is vented out a window. Pretty easy to do.
- Susan K on 2014-08-05
Answer:
Yes, it gets vented through a window. The hose isn't very long, so you have to make sure that the hose will reach a window.
- Marian S. on 2014-08-07
Answer:
The unit comes with window venting equipment. Make sure that your window dimensions are the same as those stated on the unit; my window dimensions were smaller and some adjustment had to be made....(there ended up being an approximately 2" gap. The hardest part was figuring out how to close the gap....I used thick seating cushion that worked find. Hope this helps.
- Jo Ellyn J. on 2014-08-06

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