from Madison, WI, USA
This customer recommends this product.
I purchased this product b/c my old "HDUO" water cooler stopped working. ---- Though this water cooler didn't have the 'dog/pet water bowl' feature, like the HDUO, it was a great choice for me. (I just put a raised bowl of pure water from the new Avanti in front of the unit for my dog, and she's adjusted to it immediately.)
The quiet operation of the unit is nice.
The only complaint I have, (and it really isn't a complaint), is that you have to turn off, and unplug the unit everytime you put a new bottle of water on. Then the instructions ask you to pour out a minimum of 4 glasses of the hot water side, to make sure the heating feature functions properly, EACH time, before you power up/on the cooler again. Basically then, you have 4 cups of the precious water out, that's at room temp, if you want to drink it. Throwing it out, is wasteful for me as I fill up my own water bottles at my local grocer's.
Also, when you tip your new bottle of water upside down on top of the unit, there's no cap on your water bottle, and the wide 'open' area you tip it onto makes for a bit of a nervous moment, as the water starts to pour out immediately as you are tipping it down onto this large opening. (Past water coolers required a cap that you had to use on the bottle that had a 'float' ball to it. Therefore when you began tipping the new bottle onto your unit, it only dripped a bit as it went on.
With the Avanti, you just have to be careful, go quickly, and hope you don't spill water out and all over, as you're tipping it onto the unit.
Otherwise, I really love the smallness of the unit's size. Fits just great into my new condo's kitchen area.
Thank you AVANTI, for a nice cooler!!