Risk-Free Shopping from Air & Water

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Extended Return Policy

We want you to shop with the comfort of knowing that your order is backed by a 100% satisfaction guarantee. On select products with the "Free Shipping Both Ways" or "Free Return Shipping" image, we're also extending our return policy to 60 days in order to give you plenty of time to make sure you're satisfied with the product.

If for any reason you need to return or exchange one of these designated items, please see our Returns page to find out how to initiate a return. Returns will be accepted on merchandise that is in resale condition and must be initiated within 60 days from the date of purchase.

Zero Restocking Fees

We want to be the best destination for all of your home comfort needs. To do this, we're making it easier for our customers to enjoy our best selling products without any risk. On select products with the "Free Shipping Both Ways" ,"Free Return Shipping" or "Guaranteed Product" image, we're waiving our standard 15% restocking fee.

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Free Shipping Both Ways on Select Products

Don't forget to look for products marked with the special "Free Shipping Both Ways" image. On these select items, we're offering free ground shipping to the 48 contiguous states AND free return shipping. If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.

Free Return Shipping on Select Products

Select products will also have the " Free Return Shipping" image. On these items, we're offering return shipping to the 48 contiguous states. If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.