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Air & Water's Price Match Guarantee

The Air & Water Price Match Guarantee is our way of ensuring that we always offer our customers the best price on their purchases at We promise to offer you any product on our site at the same or lower prices than our competitors. If our prices are not better than our competitors, we will adjust them to offer you the same deal.

Just present to us materials illustrating that another business is offering the same item for a lower price, and we will offer you that product at the same price.

The Air & Water Price Match Guarantee is our way of thanking you, our loyal customers for your support. We are always looking to provide our customers with the best deals possible. Help us out in this effort to pass on the savings, and the credits will be all yours. Below are the terms and conditions of our Price Match Guarantee:

What is Air & Water's 100% Price Match Guarantee?

If you find a current price on an identical product, in-stock from any other online retailer, we will match the price on a future order. The Price Match Guarantee excludes special orders, drop ship items, clearance items, discontinued items, expired products, open box merchandise, free offers and typographical errors. We are not able to add additional coupon discounts on top of competitor's offers.

Does the Air & Water 100% Price Guarantee match limited quantity offers by online competitors?

No, our competitive price policy does not apply to online competitor's limited quantity offers, clearance offers, or technical errors. Exact match for quantity and price is necessary to qualify for the Air & Water 100% PRICE GUARANTEE.

Does the Air & Water 100% Price Guarantee price match limited time promotions, such as seasonal, holiday, or clearance prices?

No, if our competitor's promotional price has a limited duration; it is excluded from our price match policy. We do not match local competitor's holiday or limited-time offers. These offers are typically limited in time and quantity and are therefore not representative of marketplace pricing.

Can I add an additional coupon on top of the competitor's offer?

No, additional offers in the form or coupons or other promotions cannot be combined with the Price Match program.

How are Price Match credits calculated?

In order to calculate the competitor's offer, we will re-create the customer's exact order through the competitor's online order form, including any additional charges or fees that would be part of their final offer. If the final price offered by the competitor is indeed lower, we will guarantee a credit or refund based on the price difference of the replicated order. Please keep in mind; some offers from competitors are subject to additional terms, fees and/or shipping charges, which will be taken into account when verifying the price match.

What products are eligible for the Price Match Guarantee?

At this time, we are only able to match prices for the following items: heaters, portable air conditioners, ice makers. We cannot offer a price match guarantee on thermostats. Any items that we are not able to offer our price match guarantee are sold at cost, which is why we are not able to offer additional discounts on these items. We also cannot honor a price match guarantee on items in violation of a Minimum Advertised Price (MAP) policy.

Air & Water Price Guarantee Policy

Air & Water 100% PRICE GUARANTEE Policy information is available from customer service by phone at 1-800-734-0405. This policy is subject to change without notice. Effective as of December 1, 2012.