Risk-Free Holiday Shopping from Air & Water

Extended Holiday Return Policy

To ensure your recipient will love your holiday gift, we're offering an easy, no hassle-return policy for holiday  purchases. Items purchased from Air & Water, Inc. between November 29, 2011 and December 24, 2011 may be returned by January 31, 2012. Please note that products must be in resale condition.  Please see our Return Policy for instructions on how to initiate a return.

Zero Restocking Fees

To make holiday gift giving even easier, we're even waiving our restocking fee for holiday purchases. We will waive the standard 15% restocking fee on returns made for any orders placed between November 29, 2011 and December 24, 2011.

Free Shipping Both Ways on Select Products

Don't forget to look for products marked with the special "Free Shipping Both Ways" image. On these select items, we're offering free ground shipping to the 48 contiguous states AND free return shipping. If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.

Free Return Shipping on Select Products

Select products will also have the " Free Return Shipping " image.  On these items, we're offering return shipping to the 48 contiguous states.  If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.

Holiday 2011 Shipping Deadlines

Place your order by the following deadlines to ensure your gifts reach their destination by December 24th.  Please note that the table below ONLY applies to in-stock items marked "IN STOCK - Ships today if ordered by 1:00 p.m. PST" or "Ships today for FREE if ordered by 1:00 p.m. PST".

The deadlines listed below do not apply if your item is a special order product, ships freight, ships from the manufacturer directly, is on backorder, has any availability message other other than those stated above or if you're shipping to an address outside the 48 contiguous U.S. states. To ensure delivery by December 24, we strongly suggest you call in your order before the deadlines shown below.

If ordered by: Your shipping options for delivery by 12/24/11
  Ground 3-Day 2-Day Overnight Store Pickup
Thursday, 12/15/11 by 1 p.m. PST x x x x x
Tuesday, 12/20/11 by 1 p.m. PST   x x x x
Wednesday, 12/21/11 by 1 p.m. PST     x x x
Thursday, 12/22/11 by 1 p.m. PST       x x

 



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