Risk-Free Holiday Shopping from Air & Water
Extended Holiday Return Policy - 2016To ease the stress of gift giving this year, we're offering an easy, no hassle-return policy for holiday purchases. Items purchased from Air & Water, Inc. between November 1, 2016 and December 31, 2016 may be returned through January 31, 2017, for a full refund, subject to our other return guidlines. Please note that products must be in resale condition. Please see our Return Policy for instructions on how to initiate a return.
Zero Restocking FeesNo restocking fees on most items. A 15% restocking fee will be charged for all items over 80 lbs.
Free Return Shipping on Select Products
We offer free return shipping to the 48 contiguous states on select products. On these items, we offer free return shipping to the 48 contiguous states. If you're not 100% satisfied with your purchase, submit an RMA using this form or contact our customer service department..
Holiday 2016 Shipping Deadlines
Place your order by the following deadlines to ensure your gifts reach their destination by the important holiday. Please note that the table below ONLY applies to in-stock items marked "Ships Today".
The deadlines listed below do not apply if your item is a special order product, ships freight, does not state "Ships Today", is on backorder, or if you're shipping to an address outside the 48 contiguous U.S. states. To ensure delivery by the dates noted below, we strongly suggest you call in your order before the deadlines shown below.
Please also click here to review our normal shipping policies.
Ground Shipments to Alaska Hawaii and Puerto Rico this Holiday
Receive by Thanksgiving: Order by Wednesday, Nov. 16, 2016 at 1pm PST
Receive by Christmas Day: Order by Friday, Dec. 16, 2016 at 1pm PST
Have Questions? Contact Us!
If you have any questions about our policies, products or just need gift suggestions, feel free to contact us at 1-800-734-0405! We're open Monday - Friday 7am - 5pm this holiday season. We look forward to speaking with you!