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Risk-Free Holiday Shopping from Air & Water

Extended Holiday Return Policy - 2016

To ease the stress of gift giving this year, we're offering an easy, no hassle-return policy for holiday  purchases. Items purchased from Air & Water, Inc. between November 1, 2016 and December 31, 2016 may be returned through January 31, 2017, for a full refund, subject to our other return guidlines. Please note that products must be in resale condition.  Please see our Return Policy for instructions on how to initiate a return.

Zero Restocking Fees

No restocking fees on most items. A 15% restocking fee will be charged for all items over 80 lbs.

Free Return Shipping on Select Products

We offer free return shipping to the 48 contiguous states on select products.  On these items, we offer free return shipping to the 48 contiguous states.  If you're not 100% satisfied with your purchase, submit an RMA using this form or contact our customer service department..

Holiday 2016 Shipping Deadlines

Place your order by the following deadlines to ensure your gifts reach their destination by the important holiday.  Please note that the table below ONLY applies to in-stock items marked "Ships Today".

The deadlines listed below do not apply if your item is a special order product, ships freight, does not state "Ships Today", is on backorder, or if you're shipping to an address outside the 48 contiguous U.S. states. To ensure delivery by the dates noted below, we strongly suggest you call in your order before the deadlines shown below.

Please also click here to review our normal shipping policies.

If ordered by: Shipping options for delivery by Thanksgiving 11/24/16
Wednedsday, Nov. 23, 2016 is the last FedEx delivery day before Thanksgiving.Ground 3-Day 2-Day Overnight Store Pickup
Thursday, Nov. 17, 2016 at 1 pm PSTxxxxx
Friday, Nov. 18, 2016 at 1 pm PST x x x x
Monday, Nov. 21, 2016 at 1 pm PST  x x x
Tuesday, Nov. 22, 2016 at 1 pm PST   x x
If ordered by:Shipping options for delivery by Christmas Day 12/25/16
Friday, Dec. 23, 2016 is the last FedEx delivery day before  Christmas Day.Ground 3-Day 2-Day OvernightStore Pickup
Monday, Dec. 19, 2016 at 1 pm PSTxxxxx
Tuesday, Dec. 20, 2016 at 1 pm PST xxx x
Wednesday, Dec. 21, 2016 at 1 pm PST  xxx
Thursday, Dec. 22, 2016 at 1 pm PST   xx

Ground Shipments to Alaska Hawaii and Puerto Rico this Holiday

Receive by Thanksgiving: Order by Wednesday, Nov. 16, 2016 at 1pm PST

Receive by Christmas Day: Order by Friday, Dec. 16, 2016 at 1pm PST

Have Questions? Contact Us!

If you have any questions about our policies, products or just need gift suggestions, feel free to contact us at 1-800-734-0405! We're open Monday - Friday 7am - 5pm this holiday season. We look forward to speaking with you!